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- Tasks: Transport patients to appointments and assist with mobility needs.
- Company: Join SpaMedica, the UK's leading provider of NHS cataract surgery.
- Benefits: Enjoy 30 days holiday, performance bonuses, and exclusive discounts.
- Why this job: Be part of a caring team that values safety, integrity, and kindness.
- Qualifications: Passion for patient service and ability to work in a team.
- Other info: Opportunities for continuous training and career advancement.
The predicted salary is between 24000 - 36000 £ per year.
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Hours: Full Time 37.5 hours a week Monday to Friday and 1 in 4 Saturdays
Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.
Joining us as a Patient Driver you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible.
All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding,’ and we have recently been awarded Investors In People Platinum Accreditation.
About you:
To work as part of a team transporting patients to our hospital. You will have a passion for delivering excellent patient service on time for appointments.
Why work with us?
- Join a team that lives our values of safety, integrity, kindness, and transparency.
- Opportunities to grow, learn new skills, and advance your career.
- Be part of a caring, community-focused team.
If you are able to put our patients at the heart of everything you do, then apply today as we want to hear from you!
Summary of benefits:
- 30 days holiday (including bank holidays)
- Performance bonuses twice a year (up to 10%)
- Recommend a Friend Scheme (£350 reward for both)
- Free quarterly snacks, flu vaccinations, and DBS
- Access to exclusive discounts
- Continuous training and development
Responsibilities of our Patient Driver:
- Liaise with the lead driver and transport team for patient’s movement
- Check the blocks, routing, and timings for appointments
- Call patients to arrange transport requirements
- Collect and return patients from home or medical centres
- Assist patients with poor mobility on and off the transport
- Assist on reception and porter duties when on site
Apply Today and be part of a team that puts patients at the heart of everything we do.
Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do.
Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.
Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [emailprotected] .
Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
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Patient Driver employer: SpaMedica
Contact Detail:
SpaMedica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Driver
✨Tip Number 1
Familiarise yourself with SpaMedica's values of safety, integrity, kindness, and transparency. During any interactions, whether in person or over the phone, make sure to demonstrate how you embody these values in your approach to patient care.
✨Tip Number 2
Network with current or former employees of SpaMedica. They can provide valuable insights into the company culture and expectations for the Patient Driver role, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your experience with patient transport or customer service. Highlight specific examples where you went above and beyond to assist someone, as this will resonate well with SpaMedica's commitment to excellent patient service.
✨Tip Number 4
Be ready to showcase your communication skills. As a Patient Driver, you'll need to liaise effectively with patients and the transport team, so practice articulating your thoughts clearly and empathetically.
We think you need these skills to ace Patient Driver
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Patient Driver. Highlight key skills such as excellent patient service, punctuality, and teamwork in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with SpaMedica's values of safety, integrity, kindness, and transparency. Include any previous roles in patient transport or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your commitment to delivering excellent service. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SpaMedica
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for delivering excellent patient service. Share any relevant experiences where you went above and beyond to assist patients, as this aligns with SpaMedica's values of safety and kindness.
✨Demonstrate Teamwork Skills
As a Patient Driver, you'll be part of a team. Highlight your ability to work collaboratively with others, especially in high-pressure situations. Provide examples of how you've successfully worked with colleagues to achieve a common goal.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to manage patient transport issues or assist someone with mobility challenges, and be ready to discuss how you handled them.
✨Understand SpaMedica's Values
Familiarise yourself with SpaMedica's core values of safety, integrity, kindness, and transparency. Be prepared to discuss how these values resonate with you and how you would embody them in your role as a Patient Driver.
