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- Tasks: Support patient care by scheduling appointments and being the first point of contact.
- Company: Join SpaMedica, the UK's largest provider of NHS cataract surgery with a five-star patient feedback.
- Benefits: Enjoy 30 days holiday, performance bonuses, free snacks, and exclusive discounts.
- Why this job: Be part of a caring team that values safety, integrity, and kindness while making a difference.
- Qualifications: No specific qualifications required; just a passion for patient care and a friendly attitude.
- Other info: Opportunities for continuous training and career advancement in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: This role will be based within our Wirral cluster, which involves working across multiple sites, including Blackpool, Preston and Kendal.
Hours: Full-time position, 37.5 hours per week, working 4 days out of 6, from 7:30 AM to 5:30 PM.
Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Joining us as a Medical Receptionist, you will support our visions and values of safety, integrity, kindness and transparency that are embedded in our day-to-day care to ensure we deliver the best service possible. All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding,’ and we have recently been awarded Investors In People Platinum Accreditation.
About you: You will assist in providing an efficient, friendly and professional service to our patients and follow all in-house processes to maintain our service levels. This includes scheduling and re-scheduling appointments, contacting and arranging transport for patients and being the first point of contact for patients coming into the service.
Why work with us? Join a team that lives our values of safety, integrity, kindness, and transparency. Opportunities to grow, learn new skills, and advance your career. Be part of a caring, community-focused team involved in charity work. If you are able to put our patients at the heart of everything you do, then apply today as we want to hear from you!
Summary of benefits:
- 30 days holiday (including bank holidays)
- Performance bonuses twice a year (up to 10%)
- Recommend a Friend Scheme (£350 reward for both)
- Free quarterly snacks, flu vaccinations, and DBS
- Access to exclusive discounts
- Continuous training and development
Apply Today and be part of a team that puts patients at the heart of everything we do. Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day.
Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.
Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at careers@spamedica.co.uk.
Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Medical Receptionist employer: SpaMedica
Contact Detail:
SpaMedica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with SpaMedica's values of safety, integrity, kindness, and transparency. During your interactions, whether in person or over the phone, demonstrate how you embody these values in your approach to patient care.
✨Tip Number 2
Research the specific services offered by SpaMedica, especially their expertise in NHS cataract surgery. Being knowledgeable about their operations will help you engage more effectively during interviews and show your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your experience in managing appointments and handling patient inquiries. Think of examples where you've provided excellent customer service, as this is crucial for a Medical Receptionist role.
✨Tip Number 4
Network with current or former employees of SpaMedica if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Medical Receptionist at SpaMedica. Highlight your relevant experience in patient care and administrative tasks.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the values of safety, integrity, kindness, and transparency mentioned in the job description. Use specific examples from your past roles to demonstrate these qualities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to provide a friendly and professional service. Mention how you can contribute to SpaMedica's mission and values.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Medical Receptionist role.
How to prepare for a job interview at SpaMedica
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with SpaMedica's core values of safety, integrity, kindness, and transparency. Be prepared to discuss how you embody these values in your previous roles, as they are central to the company's mission.
✨Showcase Your Communication Skills
As a Medical Receptionist, you'll be the first point of contact for patients. During the interview, demonstrate your excellent communication skills by speaking clearly and confidently. Share examples of how you've effectively communicated with patients or colleagues in the past.
✨Highlight Your Organisational Abilities
This role involves scheduling and re-scheduling appointments, so it's crucial to showcase your organisational skills. Prepare to discuss specific instances where you've successfully managed multiple tasks or prioritised effectively in a busy environment.
✨Prepare Questions for the Interviewers
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how the company measures patient satisfaction. This shows your genuine interest in the role and the organisation.
