At a Glance
- Tasks: Welcome patients, manage appointments, and ensure smooth reception operations.
- Company: Join SpaMedica, the UK's leading provider of NHS cataract surgery.
- Benefits: Enjoy 22 days holiday, performance bonuses, and continuous training opportunities.
- Other info: Be part of an award-winning team committed to equality and diversity.
- Why this job: Make a difference in patient care while working in a supportive environment.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 25000 - 25000 £ per year.
Location: Gateway House, Ground Floor, 4 Penman Way, Grove Park, Enderby, Leicester, LE19 1SY
This role will be based within our Leicester Hospital cluster, which involves working across multiple sites across the region.
Hours: Full-time position, 37.5 hours per week, working 4 days out of 6, from 7:30 AM to 5:30 PM
Salary: £25,000
Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Joining us as a Medical Receptionist you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible. All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding’.
Responsibilities:
- Ensure that all visitors and telephone callers to the practice are greeted professionally
- Register new patients, scan documents onto our medical system, send letters to patients as necessary & photocopy notes and other information
- Make appointments for our patients applying your understanding of patient confidentiality & attention to detail
- Manage reception responsibilities for each clinic
- Effective with all administration tasks
- Provide excellent customer care to all our patients
We’re proud to be Investors In People Platinum Accredited which puts us in the top 7% of IIP organisations. We are rated a great place to work and hold awards for GPTW Best Workplaces for Development, Women and Wellbeing.
SpaMedica benefits:
- 22 days holiday (increasing with length of service) + Bank Holidays
- Discretionary Performance bonuses awarded twice a year; Company performance bonus Personal performance bonus
- Enhanced Maternity & Adoption pay
- Free flu vaccinations and DBS
- Reimbursement for eye tests and glasses (up to £75)
- Eligibility for Bluelight card
- Continuous training and development (apprenticeships, internal development programmes)
- Recommend a Friend Scheme (£350 reward for both)
- Access to exclusive discounts, colleague perks, online recognition and wellbeing hub on our SpaMedica&Me platform
We may close this vacancy early if we receive a sufficient number of applications or successfully appoint a candidate.
Important Information:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.
Equality and Diversity:
SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at careers@spamedica.co.uk.
Our Commitment:
Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
Disability Confidence:
We are a Disability Confident employer and are committed to inclusive recruitment practices. We welcome applications from individuals with disabilities and will provide reasonable adjustments throughout the recruitment process.
For more about us, visit SpaMedica.
Medical Receptionist in Leicester employer: SpaMedica
SpaMedica is an exceptional employer, offering a dynamic work culture that prioritises professional growth and collaboration. Located in Bolton, the company provides generous benefits such as 25 days of holiday, performance bonuses, and reimbursement for professional membership fees, making it an attractive place for B2B marketing professionals to thrive and make a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist in Leicester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like SpaMedica.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at SpaMedica.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like SpaMedica, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Receptionist in Leicester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at SpaMedica.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at SpaMedica.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to SpaMedica. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at SpaMedica. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at SpaMedica
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research SpaMedica’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
