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- Tasks: Welcome patients, manage appointments, and handle admin tasks with a smile.
- Company: Join SpaMedica, the UK's leading provider of NHS cataract surgery.
- Benefits: Enjoy 22 days holiday, performance bonuses, and perks like free flu jabs.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Great communication skills and attention to detail are essential.
The predicted salary is between 24852 - 24852 ÂŁ per year.
Location: SpaMedica Carlisle, Minerva House, Port Road, Carlisle, CA2 7AF
This role will be based within our Carlisle Hospital cluster, which involves working across multiple sites across the region.
Hours: Full-time position, 37.5 hours per week, working 4 days out of 6, from 7:30 AM to 5:30 PM
Salary: ÂŁ24,852 per year
At SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Joining us as a Medical Receptionist you will support our values of safety, integrity, kindness and transparency embedded in our day‑to‑day care to ensure we deliver the best service possible. All of SpaMedica’s hospitals inspected by the CQC have been rated as “Good” or “Outstanding”.
Responsibilities:
- Ensure that all visitors and telephone callers are greeted professionally
- Register new patients, scan documents onto our medical system, send letters to patients as necessary & photocopy notes and other information
- Make appointments for patients while applying an understanding of patient confidentiality and attention to detail
- Manage reception responsibilities for each clinic
- Handle all administration tasks effectively
- Provide excellent customer care to all patients
SpaMedica benefits:
- 22 days holiday (increasing with length of service) + Bank Holidays
- Discretionary performance bonuses awarded twice a year
- Company performance bonus
- Personal performance bonus
- Enhanced maternity & adoption pay
- Free flu vaccinations and DBS
- Reimbursement for eye tests and glasses (up to ÂŁ75)
- Eligibility for Bluelight card
- Continuous training and development (apprenticeships, internal development programmes)
- Recommend a Friend Scheme (ÂŁ350 reward for both)
- Access to exclusive discounts, colleague perks, online recognition and wellbeing hub on our SpaMedicaMe platform
We may close this vacancy early if we receive a sufficient number of applications or successfully appoint a candidate.
Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. If you have any special requirements to help you with your application, email our team at careers@spamedica.co.uk.
Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
Disability Confidence: We are a Disability Confident employer and are committed to inclusive recruitment practices. We welcome applications from individuals with disabilities and will provide reasonable adjustments throughout the recruitment process.
Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.
For more about us, visit SpaMedica.
Medical Receptionist in Carlisle employer: SpaMedica
Contact Detail:
SpaMedica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Carlisle
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that Medical Receptionist role.
✨Tip Number 2
Practice your interview skills! We suggest doing mock interviews with a friend or using online resources. Be ready to showcase your customer care skills and how you embody our values of safety, integrity, kindness, and transparency.
✨Tip Number 3
Dress the part! First impressions matter, especially in a medical setting. Make sure you look professional and approachable when you attend interviews or meet potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities at SpaMedica right there, making it super easy for us to connect.
We think you need these skills to ace Medical Receptionist in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Receptionist role. Highlight any relevant experience in customer service or administration, and don’t forget to mention your attention to detail and ability to handle confidential information!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re passionate about patient care and how your values align with SpaMedica’s commitment to safety, integrity, kindness, and transparency.
Showcase Your Communication Skills: As a Medical Receptionist, communication is key. In your application, give examples of how you've effectively communicated with patients or colleagues in the past. This will show us you’re ready for the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily keep track of your application status!
How to prepare for a job interview at SpaMedica
✨Know the Company Inside Out
Before your interview, take some time to research SpaMedica. Understand their values, especially around patient care and safety. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Practice Common Receptionist Scenarios
Think about the day-to-day tasks of a Medical Receptionist and prepare for questions related to them. For example, how would you handle a difficult patient or manage multiple phone calls? Practising these scenarios can help you feel more confident during the interview.
✨Highlight Your Customer Care Skills
Since excellent customer care is crucial for this role, be ready to share specific examples from your past experiences. Talk about how you've gone above and beyond for customers or how you've handled challenging situations with kindness and professionalism.
✨Dress the Part
First impressions matter! Make sure to dress professionally for your interview. A smart appearance not only shows respect for the interviewers but also reflects your understanding of the professional environment at SpaMedica.