At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a vibrant workspace.
- Company: Join IWG, a global leader in innovative workspaces with a sustainable focus.
- Benefits: Earn £26,000 to £28,000 plus bonuses, with flexible benefits for your wellbeing.
- Other info: Be part of a dynamic team making a real impact on people's workdays.
- Why this job: Kickstart your career in a fun, supportive environment with amazing growth opportunities.
- Qualifications: Great communication skills and a positive, can-do attitude are essential.
The predicted salary is between 26000 - 28000 £ per year.
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
Give our customers and their guests a warm and friendly welcome, every day. Manage a range of on‑site tasks to help our busy workspace run smoothly and happily. Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
- A fun, challenging and rewarding career.
- Award‑winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can‑do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With almost 4,000 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
Customer Service Executive employer: Spaces. offices | co-working | meeting rooms.
At IWG, we pride ourselves on fostering a vibrant and inclusive work culture in Irvine, CA, where our Community Hosts play a pivotal role in creating a welcoming environment for all members. With a strong emphasis on employee growth, we offer ongoing training and development opportunities, ensuring that you can thrive both personally and professionally. Join us to be part of a dynamic team that values collaboration, innovation, and exceptional service.
Contact Details:
Spaces. offices | co-working | meeting rooms. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Get to know the company! Research Spaces and their values, so you can show off your knowledge during interviews. This will help you connect with the team and demonstrate that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with people, try role-playing common customer service scenarios with friends or family. This will boost your confidence and help you nail those tricky questions.
✨Tip Number 3
Show off your positive attitude! During interviews, share examples of how you've tackled challenges with a can-do mindset. Employers love to see candidates who can bring energy and enthusiasm to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Spaces team and ready to help create amazing experiences for customers.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the Customer Service Executive role. Highlight your communication skills and any relevant experience that shows you can deliver world-class service. We love seeing how you fit into our dynamic team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, and it helps us understand your qualifications better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Spaces. offices | co-working | meeting rooms.
✨Know the Company
Before your interview, take some time to research Spaces and IWG. Understand their mission, values, and what makes them unique in the co-working space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Customer Service Executive, your ability to connect with people is crucial. Prepare examples from your past experiences where you’ve successfully interacted with customers or resolved conflicts. Highlight your positive attitude and can-do spirit during the interview.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle an unhappy customer. Practise your responses to these questions, focusing on demonstrating your problem-solving skills and your commitment to providing excellent service.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team dynamics, training opportunities, and career progression within Spaces. This shows that you’re not just interested in the job, but also in growing with the company.
