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- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a vibrant beauty destination with innovative brands.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Why this job: Be at the forefront of beauty trends while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for beauty.
- Other info: Opportunity for career growth in a dynamic and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Store Manager's main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a 'customer first' experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Store Manager in Newcastle employer: SpaceNK
Contact Detail:
SpaceNK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Newcastle
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values and culture. This way, you can show how your experience aligns with their 'customer first' approach and how you can lead a high-performing team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you would coach your team to deliver exceptional customer experiences and exceed sales targets.
✨Tip Number 3
Bring your A-game to the interview! Prepare examples of how you've successfully managed teams and driven business opportunities in the past. Highlight your ability to analyse commercial reports and make data-driven decisions.
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows you're genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager in Newcastle
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty shine through! Share why you’re excited about the role and how you connect with our mission to help customers explore and enjoy innovative beauty brands.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated teams in the past and how you plan to create a 'customer first' environment at Space NK.
Be Data Savvy: We want someone who can analyse commercial reports and drive business opportunities. Include examples of how you've used data to make decisions or improve sales in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about working with us there!
How to prepare for a job interview at SpaceNK
✨Know Your Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and how they resonate with customers. This knowledge will not only impress your interviewers but also show your passion for the beauty industry.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you coached team members to deliver exceptional customer service or exceeded sales targets. This will demonstrate your ability to motivate and develop a high-performing team.
✨Understand the Numbers
Brush up on your commercial acumen by reviewing key performance indicators like sales targets, average transaction value (ATV), and conversion rates. Be ready to discuss how you would analyse these metrics to drive business opportunities and improve store performance.
✨Emphasise Customer Experience
Be prepared to discuss your approach to creating a 'customer first' experience. Share strategies you've implemented in previous roles to enhance customer satisfaction and loyalty. This aligns perfectly with Space NK's mission and will show that you prioritise the customer in everything you do.