At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty destination with innovative brands.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a vibrant community that celebrates beauty and creativity.
- Qualifications: Strong leadership, communication skills, and a passion for beauty.
- Other info: Flexible hours and a supportive environment for career development.
The predicted salary is between 24000 - 36000 Β£ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
- Supporting the team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target
- Supporting stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our 'customer first' experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor in Belfast employer: SpaceNK
Contact Detail:
SpaceNK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Supervisor in Belfast
β¨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values and mission. This way, you can show how your passion for beauty aligns with their customer-first approach.
β¨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you can motivate a team to exceed sales targets.
β¨Tip Number 3
Bring your A-game to the interview! Prepare some thoughtful questions about the team dynamics and how they measure success. This shows you're genuinely interested in contributing to their thriving community.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets the attention it deserves. Plus, youβll find all the info you need about our benefits and culture there!
We think you need these skills to ace Supervisor in Belfast
Some tips for your application π«‘
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences with beauty products or brands that inspire you. We want to see how you connect with our mission of helping customers explore and enjoy beauty.
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated others or coached a team to success. Weβre looking for those who can inspire and drive performance!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, you can find more info about our culture and values there!
How to prepare for a job interview at SpaceNK
β¨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and how they resonate with customers. This knowledge will not only impress your interviewers but also show your genuine passion for the industry.
β¨Demonstrate Customer-Centric Leadership
Prepare examples of how you've previously delivered a 'customer first' experience. Think about times when you coached or motivated your team to exceed sales targets. Sharing these stories will highlight your leadership skills and commitment to customer satisfaction.
β¨Analyse and Discuss Performance Metrics
Brush up on your ability to understand and analyse commercial reports. Be ready to discuss how you've used data to drive business opportunities in past roles. This will showcase your analytical skills and your proactive approach to maximising sales and profitability.
β¨Emphasise Team Development
Think about how you've supported team members in achieving their full potential. Prepare to talk about your coaching style and how you create an inclusive environment. This aligns perfectly with Space NK's values and will demonstrate your fit for the Supervisor role.