Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and enhance the community experience in a vibrant coworking space.
- Company: Join Spacemade, a certified BCorp focused on meaningful connections.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and wellbeing allowance.
- Other info: Enjoy a dog-friendly office and regular team socials.
- Why this job: Be the heartbeat of a thriving workspace and make a real impact.
- Qualifications: Experience in coworking or hospitality with strong operational skills.
The predicted salary is between 35500 - 35500 £ per year.
Location: Putney, SW19 5BA
Salary: £35,500 + Bonus
Hours: Full Time – Monday–Friday (8:30–17:30 or 09:00–18:00)
You don’t just manage a building; you own the experience. Are you ready to lead Wimbledon’s premier workspace? From operational anchor to architect of connection. You’ll be the heartbeat and the backbone of Common Ground by Spacemade. This isn't a role where you wait for instructions; as a standalone lead, you are the friendly face of the brand and the operational guardian of the building. At Spacemade, you’ll join a mission to revive the workspace through 1,000,000 meaningful connections. You’ll be responsible for ensuring that while the community flourishes, the operations remain flawless, safe, and commercially sharp.
You will be:
- An Operational Powerhouse: You’re someone who takes pride in a building that runs like clockwork. You have a "building-first" mindset, knowing that a thriving community is built on a foundation of safety and service excellence.
- A Confident Solo Pilot: You thrive on autonomy. As the sole onsite representative, you’re comfortable being the first and last line of defence for every member need and operational challenge.
- A Hospitality-Driven Pro: You understand that Operations includes the human element. You bring warmth, energy, and a thoughtful approach to every interaction.
- A Strategic Growth Engine: You view tours not just as walk-throughs, but as opportunities to showcase a lifestyle, driving the site toward high occupancy.
- An Ultimate Organiser: You have a meticulous eye for detail, whether it’s managing a service charge budget or coordinating a high-impact member event.
Your Focus:
- Operational & Compliance Mastery: You’ll lead on all onsite H&S, fire safety, and compliance standards, ensuring the building is not just beautiful, but 100% compliant and safe.
- Member Lifecycle Ownership: From the first inquiry and tour to the final move-out, you’ll own the member journey, ensuring a seamless experience that boosts retention and drives referrals.
- Facility & Vendor Management: You’ll coordinate external contractors and internal facilities teams to keep the space looking sharp, resolving any issues with speed and precision.
- Commercial Performance: You’ll manage the onsite operational spend and drive revenue through meeting room bookings and membership upgrades.
- Connection by Design: You’ll curate and host events that turn office days into meaningful moments, fostering a rich social fabric within your walls.
Skills & Knowledge:
- The Background: You have demonstrable experience in coworking, hospitality, or premium property management, with a clear track record of managing building operations.
- Safety Savvy: You have a solid understanding of (or a hunger to learn) H&S standards, fire safety, and building systems.
- Tech Literacy: You’re comfortable navigating CRM systems (like HubSpot or OfficeRnD) to manage leads, billing, and member data.
- Success Metrics: You’ll be measured on NPS (Member Satisfaction), Occupancy targets, and Operational Audit scores - knowing that your success directly impacts the Spacemade North Star.
Why work for us?
- A supportive, friendly, hard‑working team.
- Quarterly team socials & get‑togethers.
- Bring your pooch to work - we are a dog‑friendly office.
- Take a half‑day on your birthday.
- A mental health personal day.
- One paid charity/volunteering/fundraising day per year.
- Competitive salary and bonus scheme.
- 25 Days holiday per year (excluding Bank Holidays).
- £50 per month wellbeing allowance.
- Cycle to work salary sacrifice scheme £2000.
Who we are: At Spacemade, we believe that real‑world connections shape our personal and professional journeys in ways unmatched by digital networks and interfaces. We are proud to be a certified BCorp business.
What next? If you’re a match, we will ask for:
- Quick Intro: A 25‑minute virtual chat with our People team and a Senior Community Manager.
- Case Study: A take‑home task to showcase your operational and community‑building logic.
- Presentation & Final Interview: A face‑to‑face meet at one of our locations with the COO and Senior Community Manager where you will present your take‑home task.
Ready to make an impact? Apply now. We’re an equal opportunity employer and welcome applicants from all backgrounds. You must have the right to live and work in the UK.
Community Manager (not Digital/Marketing) - Wimbledon · Common Ground, Wimbledon in London employer: Spacemade
Contact Detail:
Spacemade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager (not Digital/Marketing) - Wimbledon · Common Ground, Wimbledon in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare for the case study by thinking about real-life scenarios you've faced in previous roles. Bring examples of how you've handled operational challenges or built community connections. This will demonstrate your problem-solving skills and your ability to thrive in a standalone role.
✨Tip Number 3
During your virtual chat, don’t just answer questions—ask them too! Inquire about their approach to member satisfaction and community events. This shows you're proactive and invested in understanding how you can contribute to their mission.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Community Manager (not Digital/Marketing) - Wimbledon · Common Ground, Wimbledon in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject some warmth and energy into your words. Remember, this role is all about connection, so show us how you can bring that to life in your writing.
Tailor Your Application: Make sure to tailor your application specifically for the Community Manager role at Common Ground. Highlight your relevant experience in coworking or hospitality, and connect it back to how you can enhance our community. We love seeing how you can fit into our mission!
Be Clear and Concise: While we love a good story, clarity is key! Keep your application clear and to the point. Use bullet points if needed to make your skills and experiences stand out. We want to quickly see why you’re the perfect fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Spacemade. We can’t wait to hear from you!
How to prepare for a job interview at Spacemade
✨Know Your Community
Before the interview, research Common Ground and its community. Understand their values, mission, and what makes them unique. This will help you demonstrate your genuine interest and show how you can contribute to their goal of fostering meaningful connections.
✨Showcase Your Operational Skills
Prepare examples from your past experiences that highlight your operational prowess. Discuss specific instances where you ensured safety compliance or improved building operations. This will illustrate your capability as an 'Operational Powerhouse' and reassure them that you can manage the space effectively.
✨Emphasise Your Hospitality Approach
Since this role requires a hospitality-driven mindset, think of ways you've created positive experiences for others in previous roles. Share stories that reflect your warmth and energy, showing that you understand the human element of operations and can connect with members on a personal level.
✨Prepare for the Case Study
The case study is a crucial part of the interview process. Take time to think through potential scenarios related to member lifecycle ownership or event curation. Practise presenting your ideas clearly and confidently, as this will be your chance to showcase your strategic thinking and organisational skills.