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- Tasks: Lead Putney's premier coworking space and create meaningful connections.
- Company: Join Spacemade, a certified BCorp fostering real-world connections.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and wellbeing allowance.
- Why this job: Be the heartbeat of a vibrant community and make a real impact.
- Qualifications: Experience in coworking or hospitality with strong operational skills.
- Other info: Dog-friendly office, mental health days, and quarterly team socials.
The predicted salary is between 37000 - 40000 £ per year.
Location: Putney, SW15 2TL
Salary: £37,000 – £40,000 + Bonus
Hours: Full Time – Monday–Friday (8:30–17:30 or 09:00–18:00)
You don't just manage a building; you own the experience. Are you ready to lead Putney's premier workspace? From operational anchor to architect of connection. You'll be the heartbeat and the backbone of The Landing by Spacemade. This isn't a role where you wait for instructions; as a standalone lead, you are the friendly face of the brand and the operational guardian of the building. At Spacemade, you'll join a mission to revive the workspace through 1,000,000 meaningful connections. You'll be responsible for ensuring that while the community flourishes, the operations remain flawless, safe, and commercially sharp.
You will be:
- An Operational Powerhouse: You take pride in a building that runs like clockwork, with a "building-first" mindset.
- A Confident Solo Pilot: You thrive on autonomy, comfortable being the first and last line of defence for every member need and operational challenge.
- A Hospitality-Driven Pro: You understand that Operations includes the human element, bringing warmth, energy, and a thoughtful approach to every interaction.
- A Strategic Growth Engine: You view tours as opportunities to showcase a lifestyle, driving the site toward high occupancy.
- An Ultimate Organiser: You have a meticulous eye for detail, managing budgets and coordinating high-impact member events.
Your Focus:
- Operational & Compliance Mastery: Leading onsite H&S, fire safety, and compliance standards.
- Member Lifecycle Ownership: Owning the member journey from inquiry to move-out.
- Facility & Vendor Management: Coordinating external contractors and internal facilities teams.
- Commercial Performance: Managing onsite operational spend and driving revenue.
- Connection by Design: Curating and hosting events that foster a rich social fabric.
Skills & Knowledge:
- The Background: Demonstrable experience in coworking, hospitality, or premium property management.
- Safety Savvy: Understanding of H&S standards, fire safety, and building systems.
- Tech Literacy: Comfortable navigating CRM systems to manage leads, billing, and member data.
Success Metrics: Measured on NPS (Member Satisfaction), Occupancy targets, and Operational Audit scores.
Why work for us?
- A supportive, friendly, hard-working team.
- Quarterly team socials & get-togethers.
- Dog-friendly office.
- Half-day on your birthday.
- Mental health personal day.
- One paid charity/volunteering/fundraising day per year.
- Competitive salary and bonus scheme.
- 25 Days holiday per year (excluding Bank Holidays).
- £50 per month wellbeing allowance.
- Cyle to work salary sacrifice scheme £2000.
Who we are: At Spacemade, we believe that real-world connections shape our personal and professional journeys. We foster environments that make your office days feel purposeful and engaging.
What next? If you're a match, we will ask for a Quick Intro, Case Study, and Presentation & Final Interview.
Ready to make an impact? Apply now. We're an equal opportunity employer and welcome applicants from all backgrounds. You must have the right to live and work in the UK.
Community Manager (not Digital/Marketing) - Putney · The Landing, Putney in London employer: Spacemade
Contact Detail:
Spacemade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager (not Digital/Marketing) - Putney · The Landing, Putney in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them on a personal level during your chat.
✨Tip Number 2
Prepare some thoughtful questions to ask during your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to assess if they’re the right fit for you too!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the Community Manager role. Highlight your operational skills and any past successes in building community connections.
✨Tip Number 4
Follow up after your interview with a thank-you note. It’s a simple gesture that can leave a lasting impression. Remind them why you’re excited about the opportunity and how you can contribute to their mission.
We think you need these skills to ace Community Manager (not Digital/Marketing) - Putney · The Landing, Putney in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and energy into your words. Remember, this role is all about connection, so show us how you can bring that to life in your writing.
Tailor Your Application: Make sure to tailor your application specifically for the Community Manager role at The Landing. Highlight your relevant experience in coworking or hospitality, and connect your skills to the responsibilities mentioned in the job description. We love seeing how you fit into our mission!
Be Clear and Concise: While we love a good story, clarity is key! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and achievements. We appreciate a well-structured application that gets straight to the heart of what makes you a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do at Spacemade. We can’t wait to hear from you!
How to prepare for a job interview at Spacemade
✨Know Your Community
Before the interview, research The Landing and its community. Understand their values, events, and what makes them unique. This will help you demonstrate your genuine interest and show how you can enhance their community experience.
✨Showcase Your Operational Skills
Prepare examples from your past experiences that highlight your operational prowess. Discuss how you've managed building operations, ensured safety compliance, or improved member satisfaction. Be ready to explain your approach to problem-solving in a fast-paced environment.
✨Emphasise Your Hospitality Mindset
As a Community Manager, your role is about creating connections. Share stories that illustrate your ability to foster relationships and provide exceptional service. Highlight any events you've organised that brought people together and enhanced community spirit.
✨Be Ready for the Case Study
Expect a take-home task that tests your operational and community-building logic. Approach it thoughtfully, showcasing your strategic thinking and creativity. During the final interview, be prepared to present your ideas clearly and confidently.