Fixed Term Community Engagement Manager (not Digital/Marketing) - Marylebone HealthTech Workspace

Community Engagement Manager – Marylebone (Maternity Cover, FTC)

Salary: £40,000-£45,000 - Dependant on experience

Location: Hale House, Marylebone, London W1B 1NT

Contract: Full Time - 40 hours per week (Mon-Fri, 8.30am-5.30pm or 9am-6pm; subject to change) | Term: 9-12 months (TBC) Maternity Cover, starting April 2026

Lead the community experience of London’s most specialised HealthTech-focused workspaces. This is not a generic community role. It’s about curating a thoughtful, high-value experience for HealthTech, medtech and healthcare-led businesses, while keeping the building running smoothly day to day.

You’ll sit at the intersection of community, partnerships, operations and events, acting as the face of Hale House to members, landlords and external stakeholders alike. One moment you’ll be hosting a founder roundtable with HealthTech leaders, the next you’ll be stepping in operationally to ensure the building runs like clockwork. This is a maternity cover, but the impact is real, visible and senior - you’ll be trusted to own the experience end to end.

• Lead the design and delivery of Hale House’s specialist community and engagement strategy
• Build trusted, high-quality relationships with members, founders and operators within the HealthTech and healthcare space
• Act as a visible, consistent presence in the building during core operational hours
• Own the Hale House events programme, including Founding Member events (daytime and occasional evening cover)
• Develop and maintain strategic partnerships with the Harley Street Health District and relevant HealthTech organisations
• Ensure events are purposeful, well-attended and aligned to the building’s specialist profile
• Provide hands-on operational support for Hale House, including facilities oversight and issue resolution
• Step in to cover day-to-day operations during sickness or annual leave to ensure seamless service
• Train and upskill on-site team members in HealthTech/medtech terminology and sector understanding
• Manage the community events budget in line with P&L expectations
• Work closely with the Sales team to support private office tours and lead qualification where required
• Track engagement, attendance and feedback, sharing insights with the Senior Community Manager

• Member satisfaction and retention at Hale House are consistently high
• Events are well-attended, relevant and clearly valued by the community
• Strong, visible partnerships are embedded with the Harley Street Health District
• The on-site team demonstrates confidence and fluency in HealthTech and healthcare conversations
• Hale House feels calm, connected and exceptionally well-run — even when things get busy

• Understands the HealthTech / healthcare ecosystem and knows how to build credibility quickly with clinically and commercially minded members
• Is confident managing strategic external relationships, particularly with landlords and industry bodies
• Can balance high-touch community engagement with hands-on operational responsibility
• Is comfortable owning an events programme — from concept through to delivery and measurement
• Thrives in an environment where no two days look the same

• A supportive, friendly, hard-working team.
• Quarterly team socials & get-togethers.
• Bring your pooch to work - we are a dog-friendly office.
• Take a half-day on your birthday.
• A mental health personal day.
• One paid charity/volunteering/fundraising day per year.
• Competitive salary and bonus scheme.
• 25 Days holiday per year (excluding Bank Holidays) increasing with tenure.
• £50 per month wellbeing allowance, increasing with tenure.
• Cycle to work salary sacrifice scheme £2000.

At Spacemade, we believe that real-world connections shape our personal and professional journeys in ways unmatched by digital networks and interfaces. This is why at each of our locations, we foster environments that make your office days feel purposeful and engaging; where mere interactions turn into meaningful connections and opportunities to learn, grow, and succeed together. We are proud to be a certified BCorp business.

If you’re a match, we will ask for:

• Quick intro – A short video or chat with our Head of People & Senior Community Manager.
• Case study – A take-home task to showcase your skills.
• Final interview – Meet in-person with our Head of Community & Senior Community Manager.

Ready to make an impact? Apply now. We’re an equal opportunity employer and welcome applicants from all backgrounds. You must have the right to live and work in the UK.