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For Companies At a Glance
- Tasks: Create connections and build a thriving coworking community while delivering exceptional service.
- Company: Join Spacemade, a certified BCorp fostering real-world connections in workspaces.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a wellbeing allowance.
- Why this job: Be the heartbeat of a vibrant community and make every member feel at home.
- Qualifications: Experience in coworking, hospitality, or premium customer service with a people-first mindset.
- Other info: Dog-friendly office, team socials, and opportunities for personal growth.
The predicted salary is between 35000 - 38000 £ per year.
Overview
Community Manager - Coworking Office Spaces · £35,000-£38,000 · Dependant on experience
Studio Y, White City/Notting Hill, W11 4AN
Full Time – Monday-Friday, 40 hours per week (8:30am-5:30pm OR 9:00am-6:00pm, subject to change)
Be the heartbeat of our coworking community. At Spacemade, we believe workspaces should feel like home — just with better coffee and fewer distractions. As Community Manager, you’ll be at the centre of it all, shaping the experience of our members every single day. This is more than a front-desk role — it’s about creating connections, delivering exceptional service, and building a thriving workspace culture. You’ll lead events, problem-solve with a smile, and ensure every member feels like they belong.
What You’ll Be Doing
- Community & Member Engagement
- Be the first face our members see each day — welcoming, assisting, and ensuring they have a seamless experience.
- Build relationships with members, understanding their needs and fostering a sense of belonging.
- Plan and host engaging events that bring the community together.
- Assist with new member onboarding, making their move-in process effortless.
- Sales & Growth
- Conduct workspace tours, showcasing the Spacemade experience and converting prospects into members.
- Manage and update the CRM system, ensuring accurate data and follow-ups.
- Partner with marketing to highlight community stories and perks.
- Operations & Facilities
- Maintain high standards across the space, liaising with operations and maintenance teams.
- Conduct regular building walk-throughs, ensuring everything runs smoothly.
- Address any facility or member issues promptly and professionally.
What makes you a great fit?
- Industry Experience – You’ve worked in coworking, flexible offices, hospitality, or premium customer service roles.
- People-first Mindset – You love engaging with people and making spaces feel like home.
- Events & Sales Savvy – You know how to create buzz, drive engagement, and help spaces thrive.
- Organised & Proactive – You spot what needs doing before anyone else does.
Why work for us?
- A supportive, friendly, hard-working team.
- Quarterly team socials & get-togethers.
- Bring your pooch to work - we are a dog-friendly office.
- Take a half-day on your birthday.
- A mental health personal day.
- One paid charity/volunteering/fundraising day per year.
- Competitive salary and bonus scheme.
- 25 Days holiday per year (excluding Bank Holidays).
- £50 per month wellbeing allowance.
- Cycle to work salary sacrifice scheme £2000.
Who We Are
At Spacemade, we believe that real-world connections shape our personal and professional journeys in ways unmatched by digital networks and interfaces. At each of our locations, we foster environments that make your office days feel purposeful and engaging; where mere interactions turn into meaningful connections and opportunities to learn, grow, and succeed together. We are proud to be a certified BCorp business.
What next?
If you’re a match, we will ask for:
- Quick intro – A short video or chat with our Head of People & Senior Community Manager.
- Case study – A take-home task to showcase your skills.
- Final interview – Meet in-person with our Head of Community & Senior Community Manager.
Ready to make an impact? Apply now. We’re an equal opportunity employer and welcome applicants from all backgrounds. You must have the right to live and work in the UK.
Community Manager (not Digital/Marketing) - White City/Notting Hill employer: Spacemade
Contact Detail:
Spacemade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager (not Digital/Marketing) - White City/Notting Hill
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read reviews, and see what events they host. This will help you connect with them on a personal level and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Community Manager, you'll be engaging with members daily. Role-play scenarios with friends or family to get comfortable with welcoming new members and handling various situations with a smile.
✨Tip Number 3
Prepare some creative ideas for community events. Think about what would engage members and make them feel at home. Bringing these ideas to the table during your interview can really set you apart and show your proactive mindset.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Community Manager (not Digital/Marketing) - White City/Notting Hill
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for community engagement and creating connections.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in coworking or hospitality. Show us how your skills align with what we’re looking for in a Community Manager!
Showcase Your Event Skills: Since planning and hosting events is a big part of the role, share any past experiences where you’ve successfully organised events or engaged communities. We love seeing creativity in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Spacemade.
How to prepare for a job interview at Spacemade
✨Know the Community
Before your interview, take some time to research Spacemade and its coworking culture. Understand their values and how they foster community engagement. This will help you demonstrate your alignment with their mission and show that you're genuinely interested in creating a welcoming environment for members.
✨Showcase Your People Skills
As a Community Manager, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. Highlight your people-first mindset and how you can make members feel at home in the workspace.
✨Event Planning Prowess
Since planning engaging events is a key part of the role, think of a few creative event ideas you could bring to Spacemade. Be ready to discuss how you would execute these events and engage the community. This shows initiative and your understanding of what makes a thriving workspace culture.
✨Demonstrate Organisational Skills
Being organised and proactive is essential for this role. Prepare to discuss how you manage your time and tasks effectively. You might want to share specific tools or methods you use to stay on top of your responsibilities, especially when it comes to member onboarding and facility management.
