At a Glance
- Tasks: Join our friendly team managing outpatient reception and patient bookings.
- Company: Salisbury NHS Foundation Trust, a leading healthcare provider with a rich history.
- Benefits: Enjoy 35 days paid holiday, NHS discounts, and a generous pension scheme.
- Other info: Flexible working options available in a vibrant city with great transport links.
- Why this job: Make a difference in patient care while working in a supportive environment.
- Qualifications: Good keyboard skills and experience in teamwork; healthcare reception experience is a plus.
The predicted salary is between 19400 - 27400 € per year.
An opportunity has arisen to appoint new people to join our friendly centralised team of reception staff working across a number of different outpatient reception areas within the Surgical Division. We are looking for people who are able to work within a team and with experience of working with the general public in a receptionist role, preferably within a health care environment. The successful applicants will be able to offer flexibility to meet the needs of the service.
Main Duties:
- Work on a busy reception desk, receiving patients as they arrive in clinic.
- Deal with telephone enquiries and manage outpatient bookings.
- Prepare case notes and clinic lists to ensure the smooth running of clinics.
About Us:
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we are driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff. We are an acute Trust, rated 'Good' by the CQC, with a track record of high performance providing regional and super regional specialist services such as Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We support flexible working and will consider requests taking into account the needs of the service. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. Salisbury is an attractive place to live and work and really gives you the best of everything.
Person Specification:
- Essential: Good keyboard skills, experience in teamworking, English and Maths GCSE Grade C or above (or relevant qualification).
- Desirable: Experience of working as part of a reception team within a health care environment.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Outpatient Receptionist Surgical Division in Salisbury employer: Spacecreators bv
Salisbury NHS Foundation Trust is an exceptional employer, offering a supportive and collaborative work environment for Outpatient Receptionists within the Surgical Division. With a commitment to employee well-being, we provide generous benefits including a minimum of 35 days paid holiday, flexible working options, and access to on-site facilities such as a leisure centre and nursery. Located in the picturesque city of Salisbury, our staff enjoy a fulfilling career while being part of a healthcare team that is dedicated to delivering outstanding patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Outpatient Receptionist Surgical Division in Salisbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Salisbury NHS Foundation Trust. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of an Outpatient Receptionist. Highlight your teamwork skills and any relevant experience in healthcare settings.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Outpatient Receptionist Surgical Division in Salisbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like this where you'll be interacting with the public.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially in reception roles or healthcare settings. We love seeing how your past experiences align with what we do at Salisbury NHS Foundation Trust!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to busy reception work!
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our team there.
How to prepare for a job interview at Spacecreators bv
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Outpatient Receptionist in the Surgical Division. Familiarise yourself with the tasks mentioned in the job description, like managing outpatient bookings and dealing with patient enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves working closely with the public, be prepared to discuss your experience in customer service or similar roles. Think of specific examples where you've successfully handled difficult situations or provided excellent service. This will highlight your ability to work well within a team and interact positively with patients.
✨Flexibility is Key
The job requires flexibility to meet the needs of the service, so be ready to discuss your availability and willingness to adapt to different shifts. You might want to mention any previous experiences where you had to adjust your schedule or take on varied responsibilities, as this will show that you're a team player who can handle the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewers. This could be about the team dynamics, training opportunities, or how they measure success in the role. Asking questions not only shows your interest but also helps you determine if the workplace is the right fit for you.
