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- Tasks: Provide clerical support in the Emergency Department, ensuring smooth operations overnight.
- Company: Join Salisbury NHS Foundation Trust, a leading hospital with over 250 years of experience.
- Benefits: Enjoy NHS discounts, 35 days paid holiday, and a generous pension scheme.
- Why this job: Make a real difference in patient care while working in a dynamic environment.
- Qualifications: Team player with communication skills and experience in a medical environment.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 24937 - 26598 £ per year.
The Emergency department is looking for a night receptionist to offer clerical support within the Emergency Department reception area to ensure smooth operation of its service. The shift time is overnight which is 22:00-08:00, including all public holidays. The Emergency Department (ED) currently has over 44,000 new attendances each year. The department consists of reception area, triage, Majors area, Minors area, Pediatric cubicles, 3 bay Resuscitation room and a Clinical Decision Unit under the ED Management Team.
Main duties of the job:
- Register/book in all patients both as walk-in and emergency admissions by ambulance ensuring that all details are correct and double registration is avoided.
- Take responsibility for the admissions, transfers and discharges (ATD) on the hospital Patient Administration System (Lorenzo) for all patients admitted to SSEU.
- Create emergency registrations and referrals for wards within the hospital when the admissions team is unavailable.
Please see attached Job description and person specification for full details of roles and responsibilities.
About Us:
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience. We are driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and staff. We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff. We support flexible working and will consider requests taking into account the needs of the service. Working here is rewarding, with NHS discounts, a minimum of 35 days paid holiday (pro rata), a generous pension scheme, car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Details:
- Date posted: 24 December 2025
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £24,937 to £26,598 a year per annum pro rata if part time
- Contract: Permanent
- Working pattern: Full-time, Part-time
- Reference number: 269-SFT9442
- Job locations: Salisbury NHS Foundation Trust, Odstock Road, Salisbury, SP2 8BJ
Person Specification:
Essential Skills:
- Team Player
- Communication
- Prioritizing and Flexibility
Essential Knowledge:
- Office procedure
- Accuracy
Essential Experience:
- Medical environment
- Computer literacy
- Aware of confidentiality, tact and patience
- Customer Service Experience
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details:
Employer name: Salisbury NHS Foundation Trust
Address: Salisbury NHS Foundation Trust, Odstock Road, Salisbury, SP2 8BJ
Employer's website: https://www.salisbury.nhs.uk/
Emergency Department Night Receptionist in Salisbury employer: Spacecreators bv
Contact Detail:
Spacecreators bv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Department Night Receptionist in Salisbury
✨Tip Number 1
Get to know the Emergency Department inside out! Familiarise yourself with the layout and key personnel. This will not only help you feel more confident during your interview but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a night receptionist, you'll need to interact with patients and staff effectively. Try role-playing scenarios with friends or family to get comfortable with common situations you might face.
✨Tip Number 3
Be ready to showcase your flexibility and prioritisation skills. Think of examples from your past experiences where you've had to adapt quickly or manage multiple tasks at once. This will demonstrate that you're the perfect fit for the fast-paced environment of the ED.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining the Salisbury NHS Foundation Trust team.
We think you need these skills to ace Emergency Department Night Receptionist in Salisbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Emergency Department Night Receptionist role. Highlight your relevant experience in a medical environment and any customer service skills you have. We want to see how you fit into our team!
Show Off Your Skills: Don’t forget to mention your computer literacy and ability to handle confidential information. These are key skills for this position, so let us know how you've used them in past roles. We love seeing candidates who can communicate effectively!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it shows us you’re keen on joining our team at Salisbury NHS Foundation Trust!
How to prepare for a job interview at Spacecreators bv
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Emergency Department Night Receptionist. Familiarise yourself with the Patient Administration System (Lorenzo) and be ready to discuss how you would handle patient admissions, transfers, and discharges.
✨Showcase Your Customer Service Skills
This role requires excellent communication and customer service skills. Prepare examples from your past experiences where you've successfully dealt with patients or customers, especially in high-pressure situations. Highlight your ability to remain calm and professional.
✨Demonstrate Teamwork and Flexibility
Being a team player is crucial in a busy emergency department. Think of instances where you've worked effectively within a team, particularly during challenging times. Also, be ready to discuss your flexibility regarding shift patterns, as this role involves overnight work.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what a typical night shift looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
