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- Tasks: Engage with businesses, qualify leads, and connect them to the right internal teams.
- Company: Join SpaceandPeople, Europe's leading destination media specialist.
- Benefits: Enjoy a competitive salary, training opportunities, and a pension scheme.
- Why this job: Be the first point of contact and make a real impact on business growth.
- Qualifications: Graduates with strong communication skills and attention to detail are welcome.
- Other info: Work in a dynamic environment with opportunities for professional development.
The predicted salary is between 30000 - 42000 £ per year.
SpaceandPeople are Europe’s leading destination media specialist with global billings exceeding £19m per annum. We are seeking a highly organised, professional, and customer-focused Lead Qualifier to act as the first point of contact for inbound enquiries from businesses of all sizes – these range from small independents to international retailers and agencies acting on behalf of brands. Your primary responsibility will be to engage with prospective businesses to gather detailed information through a structured qualification process to determine the most appropriate internal department to follow up on each individual enquiry. The ideal candidate will have excellent communication skills, a friendly yet efficient manner, and the ability to manage a high volume of enquiries while maintaining a consistent and thorough approach to lead qualification.
Key Responsibilities:
- To provide a same day response to new business enquiries via phone, email, web forms and WhatsApp.
- Conduct structured conversations with prospective clients using a pre-defined list of qualifying questions.
- Gather and record accurate information about the business’ requirements.
- Evaluate the information provided to determine sales readiness and any support they may require, such as assistance with business planning and staffing.
- Allocate and forward qualified leads to the appropriate internal team.
- Maintain up-to-date records of all interactions in the lead management system (full training will be provided).
- Identify incomplete submissions and follow up for additional information where necessary.
- Provide feedback to management on trends, common questions, or gaps in information received.
- Provide weekly report summary of leads by category, by source and allocation.
Qualifications & Experience:
Essential:
- Graduate.
- Strong verbal and written communication skills.
- Excellent telephone manner and interpersonal skills.
- Ability to follow structured scripts and procedures.
- Confidence in dealing with a variety of business sizes and types.
- High attention to detail and accurate data entry.
- Good organisational and time management skills.
Desirable:
- Familiarity with CRMs and lead management tools.
- Experience in a lead qualifying role or first customer contact role.
Key Skills:
- Professionalism and courtesy.
- Active listening.
- Analytical thinking and decision-making.
- Proactive.
- Efficiency and ability to work to deadlines.
Working Hours: Monday to Friday 9am – 5.30pm *Wednesday is currently a work from home day.
Benefits:
- Competitive salary – based on experience.
- Training and development opportunities.
- Holiday allowance with bank holidays in addition.
- Pension scheme.
Inbound Sales Advisor in Paisley employer: SpaceandPeople Plc
Contact Detail:
SpaceandPeople Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor in Paisley
✨Tip Number 1
Get to know the company inside out! Research SpaceandPeople, their values, and their services. This way, when you chat with them, you can show off your knowledge and enthusiasm, making a great first impression.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, it's crucial to sound friendly and professional. Try role-playing with a friend or family member to get comfortable with the qualifying questions you'll need to ask.
✨Tip Number 3
Be proactive! When you apply through our website, make sure to follow up with a quick email or call. This shows your eagerness and helps keep your application top of mind for the hiring team.
✨Tip Number 4
Stay organised! Keep track of your applications and any interactions you have. This will help you manage your time effectively and ensure you're ready to discuss your experiences during interviews.
We think you need these skills to ace Inbound Sales Advisor in Paisley
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about engaging with prospective businesses, make sure your written application highlights your communication skills. Use clear and friendly language to demonstrate how you can connect with clients effectively.
Be Organised and Detail-Oriented: We love candidates who pay attention to detail! When writing your application, ensure that your information is well-structured and free of errors. This shows us that you can manage a high volume of enquiries with precision.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Inbound Sales Advisor role. Mention specific experiences that relate to lead qualification and customer interaction to catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at SpaceandPeople Plc
✨Know the Company Inside Out
Before your interview, take some time to research SpaceandPeople. Understand their role in destination media and their client base. This will help you tailor your responses and show that you're genuinely interested in the company.
✨Master the Qualification Process
Familiarise yourself with the structured qualification process mentioned in the job description. Think about how you would approach gathering information from potential clients and be ready to discuss your strategies during the interview.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully engaged with clients in the past.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage high volumes of enquiries and maintain accurate records. Share specific tools or methods you use to stay organised, as this will highlight your ability to handle the demands of the role.