At a Glance
- Tasks: Engage with businesses, qualify leads, and connect them to the right internal teams.
- Company: Join SpaceandPeople, Europe's leading destination media specialist.
- Benefits: Enjoy a competitive salary, training opportunities, and a pension scheme.
- Other info: Work in a dynamic environment with opportunities for professional development.
- Why this job: Be the first point of contact and make a real impact on business growth.
- Qualifications: Graduates with strong communication skills and attention to detail are welcome.
The predicted salary is between 36000 - 60000 £ per year.
SpaceandPeople are Europe’s leading destination media specialist with global billings exceeding £19m per annum. We are seeking a highly organised, professional, and customer-focused Lead Qualifier to act as the first point of contact for inbound enquiries from businesses of all sizes – these range from small independents to international retailers and agencies acting on behalf of brands. Your primary responsibility will be to engage with prospective businesses to gather detailed information through a structured qualification process to determine the most appropriate internal department to follow up on each individual enquiry.
The ideal candidate will have excellent communication skills, a friendly yet efficient manner, and the ability to manage a high volume of enquiries while maintaining a consistent and thorough approach to lead qualification.
Key Responsibilities:- To provide a same day response to new business enquiries via phone, email, web forms and WhatsApp.
- Conduct structured conversations with prospective clients using a pre-defined list of qualifying questions.
- Gather and record accurate information about the business’ requirements.
- Evaluate the information provided to determine sales readiness and any support they may require, such as assistance with business planning and staffing.
- Allocate and forward qualified leads to the appropriate internal team.
- Maintain up-to-date records of all interactions in the lead management system (full training will be provided).
- Identify incomplete submissions and follow up for additional information where necessary.
- Provide feedback to management on trends, common questions, or gaps in information received.
- Provide weekly report summary of leads by category, by source and allocation.
- Essential:
- Graduate.
- Strong verbal and written communication skills.
- Excellent telephone manner and interpersonal skills.
- Ability to follow structured scripts and procedures.
- Confidence in dealing with a variety of business sizes and types.
- High attention to detail and accurate data entry.
- Good organisational and time management skills.
- Desirable:
- Familiarity with CRMs and lead management tools.
- Experience in a lead qualifying role or first customer contact role.
- Professionalism and courtesy.
- Active listening.
- Analytical thinking and decision-making.
- Proactive.
- Efficiency and ability to work to deadlines.
- Competitive salary – based on experience.
- Training and development opportunities.
- Holiday allowance with bank holidays in addition.
- Pension scheme.
Inbound Sales Advisor in Glasgow employer: SpaceandPeople Plc
SpaceandPeople is an exceptional employer, offering a dynamic work environment in Glasgow where employees are encouraged to thrive through comprehensive training and development opportunities. With a strong focus on professionalism and customer engagement, the company fosters a supportive culture that values teamwork and innovation, making it an ideal place for those seeking meaningful and rewarding careers in sales support.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Sales Advisor in Glasgow
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on SpaceandPeople. Understand their services, values, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and friendly manner, as these are key for an Inbound Sales Advisor. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Be ready to demonstrate your organisational skills! Think of examples from your past experiences where you've managed multiple tasks or enquiries efficiently. This will highlight your ability to handle the high volume of inquiries mentioned in the job description.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Inbound Sales Advisor in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about engaging with prospective businesses, make sure your written application highlights your communication skills. Use clear and friendly language to demonstrate how you can connect with clients effectively.
Be Organised and Detail-Oriented:We love candidates who pay attention to detail! When writing your application, ensure that your information is accurate and well-structured. This will show us that you can handle the high volume of enquiries we receive.
Follow the Job Description:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we're looking for in an Inbound Sales Advisor. This helps us see why you're a great fit!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at SpaceandPeople Plc
✨Know the Company Inside Out
Before your interview, make sure to research SpaceandPeople thoroughly. Understand their services, target audience, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Master the Qualification Process
Familiarise yourself with the structured qualification process mentioned in the job description. Think about how you would approach gathering information from potential clients and be ready to demonstrate this during the interview. Practising with a friend can help you refine your approach.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare to showcase your verbal and written skills. You might be asked to role-play a scenario where you engage with a prospective client, so practice maintaining a friendly yet efficient tone while asking qualifying questions.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage high volumes of enquiries and maintain accurate records. Share specific examples from your past experiences that demonstrate your attention to detail and ability to stay organised under pressure. This will reassure them that you can handle the demands of the role.
