At a Glance
- Tasks: Support IT systems, manage devices, and ensure security in a hands-on role.
- Company: Join a dynamic team focused on security and IT excellence.
- Benefits: Funded certifications, structured mentoring, and career progression opportunities.
- Other info: Must complete security checks; no remote work available.
- Why this job: Kickstart your career in IT and security with real-world experience.
- Qualifications: 1-3 years in IT support or an IT apprenticeship; knowledge of Microsoft 365.
The predicted salary is between 27000 - 33000 £ per year.
We are looking for a Security and IT Technician to join our small, hands-on Security and IT team.
You will keep our people productive and our environment and systems secure.
Your work will cover the service desk, device management, user access and day-to-day security operations.
This is a varied, practical role in a modern, cloud-first Microsoft environment.
It is a good fit for someone with a support background who wants to build a career in security and IT.
You will learn on the job, with mentoring, and develop your skills through funded certifications.
Because of the nature of our work, the successful candidate must complete Baseline Personnel Security Standard (BPSS) checks before starting.
They must also be eligible for and willing to undergo UK Security Check (SC) clearance.
SC clearance normally requires at least five years' residency in the UK.
Applicants must have the right to work in the UK.
Remote Working is not available.
Be the first point of contact for IT support for Windows and mac OS users.
Set up, enrol, support and retire laptops and mobile devices using Microsoft Intune.
Manage user accounts, licences and access in Microsoft 365 and Entra ID for starters, movers and leavers.
Monitor security alerts, carry out first-line triage and escalate incidents.
Ensure physical security procedures are adhered to and carried out.
Help run monthly patching and vulnerability remediation within set deadlines.
Check that backups are completed, and carry out routine network and infrastructure tasks.
Keep asset and software records accurate, and gather evidence for security audits.
Liaise with IT suppliers and help with hardware and licence purchasing.
Essential
1 to 3 years of experience in IT support or a similar role, or a completed IT apprenticeship.
Hands-on experience with Microsoft 365 and Windows 11 administration.
A good grasp of security basics: MFA, patching, phishing and least privilege.
Networking fundamentals: TCP/IP, DNS, DHCP and Wi-Fi.
Clear written communication.
You will write tickets, guides and records others rely on.
A methodical approach.
You follow process and check your work.
Desirable
Experience with Microsoft Intune, Entra ID or Apple device management.
Exposure to endpoint detection and response (EDR) tools or vulnerability scanning.
Basic Power Shell scripting.
Experience in a regulated or certified environment, such as Cyber Essentials Plus or Defence Cyber Security.
Certifications such as Comp TIA A+, Network+ or Security+, or Microsoft MD-102 or SC-900.
A full UK driving licence.
One funded professional certification, such as Comp TIA Security+, Microsoft MD-102, ISO 27001 Foundation or equivalent.
Structured mentoring and a clear route to a Security and IT Engineer role.
Hands-on experience of a certified (Cyber Essentials Plus) environment, working towards Defense Cyber Security.
WKCL1_UKTJ
Security and IT Technician in Cheltenham employer: SpaceAM Limited
As a Graduate Mechanical Design Engineer at our innovative company, you will be part of a dynamic team dedicated to developing cutting-edge technologies in a collaborative and supportive environment. We offer exceptional mentorship from experienced engineers, opportunities for professional growth towards Chartered Engineer status, and the chance to make a significant impact in the aerospace and defence sectors. Located in the UK, our workplace fosters creativity and hands-on experience, ensuring that you can thrive while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Security and IT Technician in Cheltenham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SpaceAM Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges SpaceAM Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SpaceAM Limited!
✨Direct Apply to SpaceAM Limited
Let's not forget to apply directly through the SpaceAM Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Security and IT Technician in Cheltenham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SpaceAM Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SpaceAM Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SpaceAM Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
