At a Glance
- Tasks: Lead a dynamic housekeeping team to maintain high cleanliness standards.
- Company: Join Scotland’s largest and most diverse hospitality group.
- Benefits: Competitive pay, training opportunities, and a vibrant work environment.
- Other info: Flexible hours with opportunities for growth in a fast-paced setting.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Attention to detail, customer service skills, and previous supervisory experience preferred.
The predicted salary is between 22000 - 28000 £ per year.
Who we are?
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
We are looking for an experienced and talented Housekeeping Supervisor to join our fantastic venue
The Role
As a Housekeeping Supervisor, your role will include
- Ensuring that in-house standards of cleanliness and hygiene are maintained at a high level, both in guest bedrooms and public areas.
- Responsible for ensuring that they have a comprehensive induction, and that they have regular on going training.
- Train and motivate the housekeeping team
- Ensure hygiene and safety standard are met within the venue at all times
- To hold regular performance reviews with all housekeeping staff, identifying areas for development and training needs.
- Manage any customer requests/complaints.
The Person
- Great attention to detail.
- Excellent customer service skills, to anticipate and deliver customer needs.
- Previous supervisory experience desirable.
- Good communication skills
- Ability to coach/motivate.
You will be required to be flexible and available for weekend work as necessary, have excellent time keeping skills, able to work in a very fast paced environment with good understanding of time limits per room for check outs and stay overs.
You will enjoy working with others, have a great "can do" approach to customer service and importantly have a friendly approach to everyone who you come in contact with.
The Process
If you think this is the role for you then apply now and a member of the SPACE team will be in touch.
Housekeeping Supervisor in Saint Andrews employer: SPACE
At SPACE, we pride ourselves on being an exceptional employer, fostering a vibrant and supportive work culture that prioritises employee growth and development. As a Housekeeping Manager in St Andrews, you will lead a dedicated team in maintaining high standards of cleanliness and presentation, while enjoying competitive benefits and the opportunity to make a meaningful impact on our residents' living experience. Join us in creating welcoming communities where both staff and students thrive together.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Saint Andrews
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SPACE. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SPACE
Don't be shy about reaching out to SPACE directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Saint Andrews
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SPACE and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SPACE
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
