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For Companies At a Glance
- Tasks: Lead the store team, drive sales, and ensure top-notch customer service.
- Company: Join Space Station, a growing brand focused on excellence and customer experience.
- Benefits: Enjoy staff discounts, training programmes, a bonus scheme, and 30 days holiday.
- Why this job: Be part of a friendly, diverse team making a real impact in the community.
- Qualifications: Goal-oriented with sales experience, strong communication skills, and people management abilities.
- Other info: Dedicate time to charity work as part of our commitment to social responsibility.
The predicted salary is between 39577 - 43977 £ per year.
The role
Our managers play a key role in ensuring the smooth running of the store and providing customers with the Space Station service they know and love. Our Store Managers are responsible for supporting staff in their day-to-day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place. This role is full-time, working 5 days out of 7, including some weekends and bank holidays.
Who we’re looking for
- Goal-oriented, with a proven sales track record
- Thrives in a varied, team environment
- Excellent communication and customer service skills
- A good level of numeracy and people management experience
What you’ll do
- Sales and Customer Service
- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide outstanding customer service, always keeping our values in mind
- Resolve customer complaints, address concerns, and explain company or store policies
- Store Growth and Development
- Meet revenue and growth targets, and control costs within your jurisdiction
- Manage the growth and development of the store and staff
- Demonstrate an active approach to achieving goals and objectives
- Manage and Train Employees
- Recruit, train, develop, and support staff to maintain high standards
- Motivate staff to perform at their best
- Provide leadership, encouragement, training, and support to help others meet their results and budgets
- Administration
- Ensure effective store administration in line with company policies and systems
- Create and review marketing plans and monitor results regularly
- Promote the store locally through networking and liaising with nearby shops and businesses
- Maintenance
- Maintain high standards of the store environment
- Ensure a safe and healthy environment for staff and customers
- Charity Participation
- Dedicate 1% of working time to volunteering or fundraising for charity, supporting our CSR commitments
What we’ll give you
- Staff discount on storage and retail products
- Training and development programmes
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee ‘free perks’ scheme
- Additional benefits after a qualifying period
About Us
Space Station was acquired in 2020 by Heitman with the goal of growing the brand. We currently operate stores across the UK and pride ourselves on our core values: friendliness, helpfulness, reliability, trustworthiness, and professionalism. Our vision is to deliver excellence, and we support our staff to provide the best customer experience. We embrace diversity and equal opportunity, committed to building a team that reflects various backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Store Manager employer: Space Station Self Storage
Contact Detail:
Space Station Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Space Station's core values: friendliness, helpfulness, reliability, trustworthiness, and professionalism. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Showcase your sales achievements by preparing specific examples of how you've met or exceeded targets in past positions. Be ready to discuss strategies you used to maximise sales opportunities and how they could apply to the Store Manager role.
✨Tip Number 3
Highlight your experience in team management and staff development. Prepare anecdotes that illustrate how you've successfully trained and motivated teams, as this is crucial for the Store Manager position.
✨Tip Number 4
Research local competitors and market trends in Hall Green, Birmingham. Being knowledgeable about the local retail landscape will help you discuss how you can promote the store effectively and drive growth during your interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you managed a team or achieved sales targets, as these are key aspects of the Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail management and your understanding of Space Station's values. Mention specific examples of how you've successfully led teams and maximised sales in past roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as communication, numeracy, and people management. Use concrete examples to demonstrate how you've applied these skills in previous positions.
Show Enthusiasm for the Role: Express your enthusiasm for the Store Manager role and the opportunity to contribute to Space Station's growth. Mention your commitment to providing excellent customer service and supporting staff development.
How to prepare for a job interview at Space Station Self Storage
✨Showcase Your Sales Achievements
Be prepared to discuss your previous sales experiences and how you achieved targets. Use specific examples that highlight your goal-oriented mindset and ability to convert sales.
✨Demonstrate Leadership Skills
As a Store Manager, you'll be leading a team. Share instances where you've successfully trained or motivated staff, showcasing your people management experience and how you foster a positive team environment.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to customer service. Highlight any experiences where you resolved complaints or improved customer satisfaction, aligning with the company's values of friendliness and helpfulness.
✨Understand Company Values and Goals
Research Space Station's core values and mission. Be ready to discuss how your personal values align with theirs and how you can contribute to their vision of delivering excellence in customer experience.
