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- Tasks: Support the Store Manager, lead a team, and drive sales while ensuring excellent customer service.
- Company: Join Space Station, a growing brand with a commitment to excellence and community.
- Benefits: Enjoy staff discounts, training programmes, bonuses, and 30 days holiday.
- Why this job: Be a key player in a dynamic environment and make a real impact on store success.
- Qualifications: Strong communication skills, people management experience, and a knack for organisation.
- Other info: Embrace diversity and enjoy opportunities for personal and professional growth.
The predicted salary is between 35056 - 42067 £ per year.
Salary: £35,056
Location: Slough
Responsibilities
The role: Our Assistant Managers are responsible for supporting the Store Manager and taking on their responsibilities if they’re away, as well as taking ownership of other crucial aspects of the store and staff. This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.
- Sales and Customer Service: Convert sales and help customers make informed decisions; achieve sales targets by maximising sales opportunities; provide stellar customer service, resolve complaints and address concerns, always keeping our values in mind.
- Supervise and Train Employees: Organise rotas, give sales training, delegate tasks and help with employee performance management; motivate staff, giving praise when things go well and helping them improve in the areas they need to; help others achieve their goals through leadership, giving encouragement and advice in how to meet budgets and get results.
- Assume Responsibility in the Store Manager's Absence: Develop and grow the store alongside the manager, achieving revenue and growth targets; take full responsibility for the site when the manager is away, completing reports to give back to them upon their return; demonstrate an active approach, getting involved fully to achieve our joint goals faster and with an exciting urgency.
- Administration: Ensure effective administration of the store so that company systems, policies and procedures are always adhered to; create and implement effective marketing plans, and monitoring and reviewing results at regular intervals; promote the store in the local community by networking and liaising with local shops and businesses.
- Maintenance and Administration: Take pride in the site and maintaining excellent standards; keep the site safe and healthy for staff and customers; keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness; promote the store in the local community by networking and liaising with local shops and businesses.
- Charity Participation: We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
Qualifications
- Likes variety, has excellent communication skills, and can provide exceptional customer service.
- People management experience and self-motivation.
- A good level of numeracy and organisation.
What we’ll give you
- Staff discount on storage and retail products.
- Training and development programme.
- Great bonus scheme.
- Contributory pension scheme.
- 30 days holiday, including bank holidays.
- Employee ‘free perks’ scheme.
- Additional benefits after a qualifying period.
About Us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers. Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Assistant Manager in Slough employer: Space Station Self Storage
Contact Detail:
Space Station Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Slough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Space Station. Check out their social media and website to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions like how you handle customer complaints or how you motivate a team. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've successfully managed a team or resolved a conflict. Be ready to share these stories during your interview to demonstrate that you can step up in the Store Manager's absence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight your people management experience and any customer service achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your values align with ours. Don’t forget to mention your leadership style and how you motivate teams.
Showcase Your Achievements: When filling out your application, be specific about your past successes. Whether it’s hitting sales targets or improving team performance, we want to see how you’ve made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status!
How to prepare for a job interview at Space Station Self Storage
✨Know the Company Inside Out
Before your interview, take some time to research Space Station. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your People Skills
As an Assistant Manager, you'll be supervising and training employees. Be prepared to discuss your experience in people management. Share specific examples of how you've motivated staff or resolved conflicts in the past to demonstrate your leadership abilities.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like resolving a customer complaint or managing a team during busy periods. Think of relevant examples from your previous roles that highlight your problem-solving skills and ability to stay calm under pressure.
✨Demonstrate Your Sales Acumen
Since achieving sales targets is a key responsibility, be ready to talk about your sales experience. Discuss strategies you've used to convert sales and how you've maximised opportunities in previous roles. This will show that you're results-driven and understand the importance of sales in the retail environment.
