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For Companies At a Glance
- Tasks: Lead multiple stores, support staff, and ensure top-notch customer service.
- Company: Join Space Station, a growing brand with a friendly and professional culture.
- Benefits: Enjoy a competitive salary, staff discounts, 30 days holiday, and a great bonus scheme.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Proven sales experience, excellent communication, and people management skills required.
- Other info: Embrace diversity and enjoy opportunities for personal and professional growth.
The predicted salary is between 40000 - 55000 £ per year.
Salary: £47,777
The role
Our Area Managers play a key role in ensuring the smooth running of their stores and providing customers with the Space Station service they know and love. Our Area Managers are responsible for supporting staff in their day‐to‐day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place. This is a multi‐site role, based in our Chiswick store, with responsibility for the Isleworth and Brentford Container sites. It is full‐time, working 5 days out of 7, with some weekend and bank holiday working.
Who we’re looking for
- Goal oriented, with a proven sales track record
- Thrives in a varied, team environment
- Excellent communication skills and customer service skills
- A good level of numeracy and people management experience
What you’ll do
Sales and Customer Service
- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide outstanding customer service, always keeping our values in mind
- Resolve customer complaints, address customer concerns, and explain company or store policies
Store Growth and Development
- Meet the revenue and growth targets, and control costs within a reasonable jurisdiction
- Manage the growth and development of the store and employees
- Demonstrate an active approach to achieve goals and objectives
Manage and Train Employees
- Recruit, train, develop and support staff to keep the standards of your team high
- Motivate staff to give their best results
- Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets
Administration
- Ensure effective administration of the store so that company systems, policies and procedures are always adhered to
- Create and implement effective marketing plans, and monitor and review results at regular intervals
- Promote the store in the local community by networking and liaising with local shops and businesses
Maintenance
- Take pride in the sites, maintaining excellent standards
- Ensure a safe and healthy environment for both staff and customers
Charity Participation
We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
What we’ll give you
- Staff discount on storage and retail products
- Training and development programme
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee 'free perks' scheme
- Additional benefits after a qualifying period
About Us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers.
Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Seniority level: Mid‐Senior level
Employment type: Full‐time
Job function: Sales and Business Development
Industries: Warehousing and Storage
Area Manager in Brentford employer: Space Station Self Storage
Contact Detail:
Space Station Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Brentford
✨Tip Number 1
Get to know the company inside out! Research Space Station's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think about your past experiences and how they align with the role of an Area Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Space Station family.
We think you need these skills to ace Area Manager in Brentford
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your proven sales track record. We want to see how you've maximised sales opportunities in the past and how you can bring that experience to our Area Manager role.
Be Personable: Excellent communication and customer service skills are key for us. Use your application to demonstrate how you've resolved customer complaints or addressed concerns in previous roles. We love a good story!
Highlight Team Leadership: As an Area Manager, you'll be managing and training staff. Share examples of how you've motivated teams and supported their development. We’re all about helping each other grow here at Space Station!
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Make sure to follow our application guidelines and submit through our website. We can't wait to see what you've got!
How to prepare for a job interview at Space Station Self Storage
✨Know Your Numbers
As an Area Manager, you'll need to demonstrate a solid understanding of sales and profit targets. Brush up on your numeracy skills and be ready to discuss how you've maximised sales opportunities in previous roles. Bring specific examples that showcase your ability to meet revenue goals.
✨Showcase Your Leadership Skills
This role involves managing and training staff, so be prepared to talk about your leadership style. Share stories about how you've motivated teams, resolved conflicts, or developed employees. Highlight any successful training programmes you've implemented to show you can elevate team performance.
✨Customer Service is Key
Space Station values outstanding customer service, so think of examples where you've gone above and beyond for customers. Be ready to discuss how you handle complaints and ensure customer satisfaction. This will show that you align with their core values of being friendly and helpful.
✨Understand the Company Culture
Familiarise yourself with Space Station's mission and values. During the interview, express how your personal values align with theirs, especially regarding community involvement and corporate social responsibility. This will demonstrate that you're not just looking for a job, but a place where you can contribute positively.
