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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join Space Station, a growing brand with a friendly and professional culture.
- Benefits: Enjoy staff discounts, training programmes, bonuses, and 30 days holiday.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Proven sales experience, strong communication, and people management skills.
- Other info: Embrace diversity and contribute to charity through our Corporate Social Responsibility initiative.
The predicted salary is between 36400 - 45700 £ per year.
Salary: £40,566
Location: Hall Green
The role
Our managers play a key role in ensuring the smooth running of the store and providing customers with the Space Station service they know and love. Our Store Managers are responsible for supporting staff in their day-to-day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place. This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.
Who we’re looking for
- Goal oriented, with a proven sales track record
- Thrives in a varied, team environment
- Excellent communication skills and customer service skills
- A good level of numeracy and people management experience
What you’ll do
Sales and Customer Service- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide outstanding customer service, always keeping our values in mind
- Resolve customer complaints, address customer concerns, and explain company or store policies
- Meet the revenue and growth targets, and control costs within a reasonable jurisdiction
- Manage the growth and development of the store and employees
- Demonstrate an active approach to achieve goals and objectives
- Recruit, train, develop and support staff to keep the standards of your team high
- Motivate staff to give their best results
- Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets
- Ensure effective administration of the store so that company systems, policies and procedures are always adhered to
- Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals
- Promote the store in the local community by networking and liaising with local shops and businesses
- Take pride in the site and maintaining excellent standards
- Ensure a safe and healthy environment for both staff and customers
We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
What we’ll give you
- Staff discount on storage and retail products
- Training and development programme
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee 'free perks' scheme
- Additional benefits after a qualifying period
About Us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers.
Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Store Manager in Birmingham employer: Space Station Self Storage
Contact Detail:
Space Station Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Space Station's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your sales achievements and how you've motivated teams in the past. We want to hear about your experiences and how they align with our goals.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Space Station family.
We think you need these skills to ace Store Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your sales achievements and any leadership experience you've had, as we love to see goal-oriented candidates!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our store's growth. Keep it friendly and professional, just like our values.
Showcase Your Team Spirit: We’re all about teamwork here at Space Station. In your application, mention any experiences where you’ve successfully led a team or supported colleagues. We want to know how you motivate others to achieve their best!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Space Station family!
How to prepare for a job interview at Space Station Self Storage
✨Know Your Numbers
As a Store Manager, you'll need to demonstrate your numeracy skills. Brush up on sales figures, profit margins, and any relevant KPIs. Be ready to discuss how you've met or exceeded targets in previous roles.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team in the past. Think about specific situations where you’ve resolved conflicts or improved team performance. This will show that you can lead effectively at Space Station.
✨Customer Service is Key
Be ready to share stories about how you've provided outstanding customer service. Highlight instances where you turned a negative experience into a positive one, as this aligns with the values of Space Station.
✨Understand the Brand
Familiarise yourself with Space Station's core values and recent developments. Being able to discuss how you can contribute to their mission and community involvement will set you apart from other candidates.