At a Glance
- Tasks: Be the friendly face of Space Station, helping customers and promoting our store.
- Company: Join a growing brand with a commitment to excellence and community.
- Benefits: Enjoy staff discounts, training, bonuses, and 30 days holiday.
- Other info: Embrace diversity and enjoy career growth in a dynamic environment.
- Why this job: Make a real impact in customer service while working in a supportive team.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 26685 - 32615 £ per year.
Salary: £27,976
Location: Stirchley
The role
Sales Advisors are central to everything we do at Space Station. You’re our friendly face, providing the information our customers need. You also promote the store within local communities and to businesses. This role is full-time, working 5 days out of 7, with some weekend and bank holiday working. This is a multi-site role, covering our stores in Stirchley and Handsworth.
Who we’re looking for
- Thrives in a team environment
- Excellent communication skills and loves talking to customers
- A good level of numeracy and self-motivation
What you’ll do
Sales and Customer Service
- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide outstanding customer service, always keeping our values in mind
Administration
- Handle new enquiries, complete contracts and chase debts
- Liaise with the removals contractor when required, use the removals calendar
Cleaning and General Maintenance
- Take pride in the site and maintaining excellent standards
Banking
- Reconcile cash, credit card, Direct Debit and BACS payments
Charity Participation
We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
What we’ll give you
- Staff discount on storage and retail products
- Training and development programme
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee ‘free perks’ scheme
- Additional benefits after a qualifying period
About us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers. Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Customer Sales Advisor Store Team · Stirchley, West Bromwich (Handsworth) employer: Space Station Ltd
Space Station is an excellent employer located in Winnersh Triangle, offering a vibrant work culture that prioritises creativity and community engagement. With a strong commitment to employee growth through training programmes and a generous benefits package including 32 days of holiday and a contributory pension scheme, we ensure our team members feel valued and supported. Our dedication to Corporate Social Responsibility allows employees to contribute to meaningful charity initiatives, making this role not just a job, but a rewarding career path.
