At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join Space Station, a growing brand with a friendly and professional culture.
- Benefits: Enjoy staff discounts, training programmes, bonuses, and 30 days holiday.
- Other info: Embrace diversity and contribute to charity through our Corporate Social Responsibility initiative.
- Why this job: Make a real impact in a vibrant store environment while developing your leadership skills.
- Qualifications: Proven sales experience, strong communication skills, and a passion for teamwork.
The predicted salary is between 45073 - 45073 £ per year.
Salary: £45,073
Location: Slough
The role
Our managers play a key role in ensuring the smooth running of the store and providing customers with the Space Station service they know and love. Our Store Managers are responsible for supporting staff in their day-to-day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place. This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.
Who we’re looking for
- Goal oriented, with a proven sales track record
- Thrives in a varied, team environment
- Excellent communication skills and customer service skills
- A good level of numeracy and people management experience
What you’ll do
Sales and Customer Service- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide outstanding customer service, always keeping our values in mind
- Resolve customer complaints, address customer concerns, and explain company or store policies
- Meet the revenue and growth targets, and control costs within a reasonable jurisdiction
- Manage the growth and development of the store and employees
- Demonstrate an active approach to achieve goals and objectives
- Recruit, train, develop and support staff to keep the standards of your team high
- Motivate staff to give their best results
- Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets
- Ensure effective administration of the store so that company systems, policies and procedures are always adhered to
- Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals
- Promote the store in the local community by networking and liaising with local shops and businesses
- Take pride in the site and maintaining excellent standards
- Ensure a safe and healthy environment for both staff and customers
We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
What we’ll give you
- Staff discount on storage and retail products
- Training and development programme
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee ‘free perks’ scheme
- Additional benefits after a qualifying period
About us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers. Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Store Manager Store Team · Slough employer: Space Station Ltd
Contact Detail:
Space Station Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Store Team · Slough
✨Tip Number 1
Get to know the company inside out! Research Space Station's values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you articulate your experience and skills, especially around sales and customer service, which are key for this role.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated and developed a team in the past. We want to see that you can inspire others to hit those sales targets and maintain high standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, and it keeps you fresh in their minds!
We think you need these skills to ace Store Manager Store Team · Slough
Some tips for your application 🫡
Show Your Sales Savvy: Make sure to highlight your proven sales track record in your application. We want to see how you've maximised sales opportunities in the past and how you can bring that expertise to our team.
Communicate Clearly: Excellent communication skills are key for this role. When writing your application, be clear and concise, and don’t forget to showcase your customer service experience. We love candidates who can connect with customers effortlessly!
Demonstrate Leadership Skills: As a Store Manager, you'll be leading a team. Use your application to share examples of how you've motivated and developed staff in previous roles. We’re looking for someone who can inspire others to achieve their best!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Space Station family!
How to prepare for a job interview at Space Station Ltd
✨Know Your Numbers
As a Store Manager, you'll need to demonstrate your numeracy skills. Brush up on key sales figures and profit margins relevant to the store. Be ready to discuss how you've maximised sales in previous roles and how you plan to achieve targets at Space Station.
✨Showcase Your Leadership Style
Prepare to talk about your experience in managing and training staff. Think of specific examples where you've motivated a team or resolved conflicts. Highlight your approach to leadership and how it aligns with Space Station's values of being friendly, helpful, and professional.
✨Customer Service is Key
Be ready to share stories that showcase your excellent customer service skills. Think about times when you've turned a complaint into a positive experience. This will show that you understand the importance of customer satisfaction and can uphold the Space Station standard.
✨Research and Relate
Familiarise yourself with Space Station's core values and recent initiatives. During the interview, relate your answers back to these values. This shows that you're not just interested in the role but also in contributing to the company's mission and community involvement.