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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join Space Station, a growing brand with a friendly and professional culture.
- Benefits: Enjoy staff discounts, training programmes, bonuses, and 30 days holiday.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Proven sales experience, strong communication, and people management skills.
- Other info: Embrace diversity and contribute to charity through our Corporate Social Responsibility initiative.
The predicted salary is between 40000 - 45000 £ per year.
Salary: £40,566
The role
Our managers play a key role in ensuring the smooth running of the store and providing customers with the Space Station service they know and love. Our Store Managers are responsible for supporting staff in their day-to-day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place. This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.
Who we’re looking for
- Goal oriented, with a proven sales track record
- Thrives in a varied, team environment
- Excellent communication skills and customer service skills
- A good level of numeracy and people management experience
What you’ll do
Sales and Customer Service
- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide outstanding customer service, always keeping our values in mind
- Resolve customer complaints, address customer concerns, and explain company or store policies
Store Growth and Development
- Meet the revenue and growth targets, and control costs within a reasonable jurisdiction
- Manage the growth and development of the store and employees
- Demonstrate an active approach to achieve goals and objectives
Manage and Train Employees
- Recruit, train, develop and support staff to keep the standards of your team high
- Motivate staff to give their best results
- Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets
Administration
- Ensure effective administration of the store so that company systems, policies and procedures are always adhered to
- Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals
- Promote the store in the local community by networking and liaising with local shops and businesses
Maintenance
- Take pride in the site and maintaining excellent standards
- Ensure a safe and healthy environment for both staff and customers
Charity Participation
We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
What we’ll give you
- Staff discount on storage and retail products
- Training and development programme
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee 'free perks' scheme
- Additional benefits after a qualifying period
About us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers.
Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Store Manager Store Team · Hall Green employer: Space Station Ltd
Contact Detail:
Space Station Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Store Team · Hall Green
✨Tip Number 1
Get to know the company inside out! Research Space Station's values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your sales achievements and how you've motivated teams in the past – that's what they want to hear!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. Plus, it shows you're proactive and genuinely interested in the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Space Station family right from the start.
We think you need these skills to ace Store Manager Store Team · Hall Green
Some tips for your application 🫡
Show Your Sales Savvy: Make sure to highlight your proven sales track record in your application. We want to see how you've maximised sales opportunities in the past, so share specific examples that demonstrate your goal-oriented mindset.
Communicate Clearly: Excellent communication skills are key for us. When writing your application, be clear and concise. Use straightforward language to show us how you can effectively engage with customers and team members alike.
Demonstrate Leadership Experience: We’re looking for someone who can manage and train employees effectively. In your application, mention any previous leadership roles or experiences where you motivated a team to achieve their best results.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Space Station family!
How to prepare for a job interview at Space Station Ltd
✨Know Your Numbers
As a Store Manager, you'll need to demonstrate your numeracy skills. Brush up on key sales figures and targets from your previous roles. Be ready to discuss how you achieved these targets and how you can apply that experience to maximise sales at Space Station.
✨Showcase Your Leadership Style
Prepare to talk about your approach to managing and training staff. Think of specific examples where you've motivated your team or resolved conflicts. Highlight how your leadership has led to improved performance and morale, as this is crucial for the role.
✨Customer Service is Key
Space Station values outstanding customer service. Be prepared to share stories of how you've gone above and beyond for customers in the past. Discuss how you handle complaints and ensure customer satisfaction, as this will show you're aligned with their core values.
✨Research and Relate
Familiarise yourself with Space Station's brand and values. Think about how your personal values align with theirs. During the interview, relate your experiences back to their mission of delivering excellence and community involvement, which will demonstrate your genuine interest in the company.