At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join Space Station, a growing brand with a friendly and professional culture.
- Benefits: Enjoy a competitive salary, staff discounts, and 30 days holiday.
- Other info: Embrace diversity and enjoy opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Proven sales experience and excellent communication skills are essential.
The predicted salary is between 45073 - 45073 € per year.
Salary: £45,073
Location: Slough
The role
Our managers play a key role in ensuring the smooth running of the store and providing customers with the Space Station service they know and love. Our Store Managers are responsible for supporting staff in their day-to-day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place. This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.
Who we’re looking for
- Goal oriented, with a proven sales track record
- Thrives in a varied, team environment
- Excellent communication skills and customer service skills
- A good level of numeracy and people management experience
What you’ll do
Sales and Customer Service- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide outstanding customer service, always keeping our values in mind
- Resolve customer complaints, address customer concerns, and explain company or store policies
- Meet the revenue and growth targets, and control costs within a reasonable jurisdiction
- Manage the growth and development of the store and employees
- Demonstrate an active approach to achieve goals and objectives
- Recruit, train, develop and support staff to keep the standards of your team high
- Motivate staff to give their best results
- Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets
- Ensure effective administration of the store so that company systems, policies and procedures are always adhered to
- Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals
- Promote the store in the local community by networking and liaising with local shops and businesses
- Take pride in the site and maintaining excellent standards
- Ensure a safe and healthy environment for both staff and customers
We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
What we’ll give you
- Staff discount on storage and retail products
- Training and development programme
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee ‘free perks’ scheme
- Additional benefits after a qualifying period
About us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers. Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Store Manager Store Team · Slough employer: Space Station Ltd
At Space Station, we pride ourselves on fostering a supportive and dynamic work environment in Slough, where our Store Managers play a pivotal role in driving both team and store success. With a strong emphasis on employee development, competitive benefits including a generous bonus scheme, and a commitment to corporate social responsibility, we ensure that our staff not only thrive professionally but also contribute positively to the community. Join us to be part of a diverse team dedicated to delivering excellence and making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Store Team · Slough
✨Tip Number 1
Get to know the company inside out! Research Space Station's values and culture so you can show how you fit right in. When you walk into that interview, let them see your passion for their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you articulate your experience and skills confidently, especially around sales and customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Store Manager Store Team · Slough
Some tips for your application 🫡
Show Your Sales Skills:Make sure to highlight your proven sales track record in your application. We want to see how you've maximised sales opportunities in the past, so share specific examples that demonstrate your success!
Communicate Clearly:Excellent communication is key for us at Space Station. When writing your application, be clear and concise. Use straightforward language to show off your customer service skills and how you handle complaints or concerns.
Team Spirit Matters:We thrive in a team environment, so let us know about your experience in managing and motivating staff. Share how you've supported your team in achieving their goals and how you foster a positive work atmosphere.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Space Station family!
How to prepare for a job interview at Space Station Ltd
✨Know Your Numbers
As a Store Manager, you'll need to demonstrate your numeracy skills. Brush up on key sales metrics and be ready to discuss how you've maximised sales in previous roles. Bring examples of how you’ve achieved targets and managed budgets.
✨Showcase Your Leadership Style
Prepare to talk about your experience in managing and training staff. Think of specific instances where you motivated your team or resolved conflicts. Highlight your approach to developing employees and maintaining high standards.
✨Customer Service is Key
Be ready to share examples of how you've provided outstanding customer service. Think about times when you turned a complaint into a positive experience. This will show that you align with Space Station's values of being friendly and helpful.
✨Understand the Company Culture
Familiarise yourself with Space Station’s core values and their commitment to Corporate Social Responsibility. Be prepared to discuss how you can contribute to the community and promote the store locally, as this shows you’re a good fit for their culture.
