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For Companies At a Glance
- Tasks: Support the Store Manager and ensure smooth store operations while delivering excellent customer service.
- Company: Join Space Station, a growing brand with a commitment to excellence and community.
- Benefits: Enjoy staff discounts, training programmes, bonuses, and 30 days holiday.
- Why this job: Be a key player in a dynamic team and make a real impact on customer experiences.
- Qualifications: Strong communication skills, people management experience, and a passion for customer service.
- Other info: Embrace diversity and enjoy opportunities for personal and professional growth.
The predicted salary is between 28000 - 42000 £ per year.
Salary: £35,056
The role
Our managers play a key role in ensuring the smooth running of the store and providing customers with the Space Station service they know and love. Our Assistant Managers are responsible for supporting the Store Manager and taking on their responsibilities if they're away – as well as taking ownership of other crucial aspects of the store and staff. This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.
Who we're looking for
- Likes variety, has excellent communication skills, and can provide exceptional customer service
- People management experience and self-motivation
- A good level of numeracy and organisation
What you'll do
Sales and Customer Service- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide stellar customer service, resolve complaints and address concerns, always keeping our values in mind
- Organise rotas, give sales training, delegate tasks and help with employee performance management
- Motivate staff, giving praise when things go well and helping them improve in the areas they need to
- Help others achieve their goals through leadership, giving encouragement and advice in how to meet budgets and get results
- Develop and grow the store alongside the manager, achieving revenue and growth targets
- Take full responsibility for the site when the manager is away, completing reports to give back to them upon their return
- Demonstrate an active approach, getting involved fully to achieve our joint goals faster and with an exciting urgency
- Ensure effective administration of the store so that company systems, policies and procedures are always adhered to
- Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals
- Promote the store in the local community by networking and liaising with local shops and businesses
- Take pride in the site and maintaining excellent standards
- Keep the site safe and healthy for staff and customers
- Keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness
We've committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
What we'll give you
- Staff discount on storage and retail products
- Training and development programme
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee 'free perks' scheme
- Additional benefits after a qualifying period
About us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers. Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Assistant Manager Store Team · Slough employer: Space Station Ltd
Contact Detail:
Space Station Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Store Team · Slough
✨Tip Number 1
Get to know the company culture! Before your interview, check out Space Station's social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service and people management.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or resolved conflicts. Highlighting your ability to take charge will resonate well with the hiring managers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Assistant Manager Store Team · Slough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about your interests or experiences that relate to the role.
Tailor Your Application: Make sure to tailor your application specifically for the Assistant Manager role. Highlight your people management experience and any relevant skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on your achievements and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can get your application in without any hassle.
How to prepare for a job interview at Space Station Ltd
✨Know the Company Inside Out
Before your interview, make sure you research Space Station thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully led a team or resolved customer complaints in the past. Highlighting your communication skills and ability to motivate others will be key.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you've achieved sales targets in previous roles. Think of specific strategies you've used to convert sales or improve customer service. This will show that you understand the importance of driving revenue and can contribute to the store's success.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, or community involvement. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.