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For Companies At a Glance
- Tasks: Engage with customers, promote the store, and achieve sales targets.
- Company: Join Space Station, a growing brand focused on excellence and community.
- Benefits: Enjoy staff discounts, training, bonuses, and 30 days holiday.
- Why this job: Be part of a friendly team that values diversity and social responsibility.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Opportunity to volunteer for charity as part of our corporate responsibility.
The predicted salary is between 22000 - 29000 £ per year.
Salary: £26,208
Location: Stirchley (Birmingham)
The role
Sales Advisors are central to everything we do at Space Station. You’re our friendly face, providing the information our customers need. You also promote the store within local communities and to businesses.
This role is full-time, working 5 days out of 7, with some weekend and bank holiday working. This role will also cover our WestBromwich (Handsworth) store as required.
Who we’re looking for
- Thrives in a team environment
- Excellent communication skills and loves talking to customers
- A good level of numeracy and self-motivation
What you’ll do
Sales and Customer Service
- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide outstanding customer service, always keeping our values in mind
Administration
- Handle new enquiries, complete contracts and chase debts
- Liaise with the removals contractor when required, use the removals calendar
Cleaning and General Maintenance
- Take pride in the site and maintaining excellent standards
Banking and Petty Cash
- Reconcile cash, credit card, Direct Debit and BACS payments
- Complete petty cash float checks daily
Charity Participation
- We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
What we’ll give you
- Staff discount on storage and retail products
- Training and development programme
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee ‘free perks’ scheme
- Additional benefits after a qualifying period
About us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers.
Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Learn more on the benefits of working at Space Station here
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Customer Sales Advisor Store Team · Stirchley employer: Space Station Ltd
Contact Detail:
Space Station Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor Store Team · Stirchley
✨Tip Number 1
Familiarise yourself with Space Station's core values and mission. When you understand what they stand for, you can tailor your conversations and interactions to reflect those values, showing that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you feel more confident when talking to customers and showcasing your ability to provide outstanding service.
✨Tip Number 3
Research the local community around Stirchley and West Bromwich. Understanding the demographics and businesses in the area will enable you to connect better with customers and promote the store effectively.
✨Tip Number 4
Be prepared to discuss your experience with sales targets and customer service during any informal chats or interviews. Highlight specific examples where you've successfully converted sales or provided exceptional service to demonstrate your capabilities.
We think you need these skills to ace Customer Sales Advisor Store Team · Stirchley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your communication skills and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with those of Space Station, and provide examples of how you've excelled in similar roles.
Showcase Your Skills: In your application, emphasise your numeracy skills and self-motivation. Provide concrete examples of how you've achieved sales targets or provided outstanding customer service in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at Space Station Ltd
✨Show Your Customer Service Skills
As a Customer Sales Advisor, you'll be the friendly face of the store. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and your ability to connect with customers.
✨Demonstrate Team Spirit
This role thrives in a team environment, so be ready to discuss your experiences working collaboratively. Share stories that showcase your ability to work well with others and contribute positively to a team dynamic.
✨Know Your Numbers
A good level of numeracy is essential for this position. Brush up on basic maths skills and be prepared to discuss how you’ve used these skills in previous roles, especially in sales or financial tasks.
✨Align with Company Values
Space Station prides itself on its core values of being friendly, helpful, reliable, trustworthy, and professional. Familiarise yourself with these values and think about how you can embody them in your role. Be ready to explain how your personal values align with those of the company.