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For Companies At a Glance
- Tasks: Engage with customers, promote the store, and achieve sales targets.
- Company: Join Space Station, a growing brand dedicated to excellent customer service.
- Benefits: Enjoy staff discounts, training, bonuses, and 30 days holiday.
- Why this job: Be part of a friendly team that values diversity and community involvement.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Participate in charity work as part of our Corporate Social Responsibility commitment.
The predicted salary is between 21000 - 29000 £ per year.
Salary: £26,208
Location: Birmingham, Kings Heath
The role
Sales Advisors are central to everything we do at Space Station. You’re our friendly face, providing the information our customers need. You also promote the store within local communities and to businesses.
This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.
Who we’re looking for
- Thrives in a team environment
- Excellent communication skills and loves talking to customers
- A good level of numeracy and self-motivation
What you’ll do
Sales and Customer Service
- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide outstanding customer service, always keeping our values in mind
Administration
- Handle new enquiries, complete contracts and chase debts
- Liaise with the removals contractor when required, use the removals calendar
Cleaning and General Maintenance
- Take pride in the site and maintaining excellent standards
Banking and Petty Cash
- Reconcile cash, credit card, Direct Debit and BACS payments
- Complete petty cash float checks daily
Charity Participation
- We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
What we’ll give you
- Staff discount on storage and retail products
- Training and development programme
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee ‘free perks’ scheme
- Additional benefits after a qualifying period
About us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers.
Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Learn more on the benefits of working at Space Station here
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Customer Sales Advisor Store Team · Kings Heath employer: Space Station Ltd
Contact Detail:
Space Station Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor Store Team · Kings Heath
✨Tip Number 1
Familiarise yourself with Space Station's core values and mission. When you understand what they stand for, you can tailor your conversations during the interview to demonstrate how your personal values align with theirs.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you feel more comfortable discussing customer service situations and showcasing your ability to connect with customers.
✨Tip Number 3
Research the local community around Kings Heath. Being knowledgeable about the area will allow you to discuss how you can promote the store effectively and engage with potential customers.
✨Tip Number 4
Prepare examples of how you've achieved sales targets or provided outstanding customer service in previous roles. Having specific stories ready will help you illustrate your skills and experience during the interview.
We think you need these skills to ace Customer Sales Advisor Store Team · Kings Heath
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales and customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to meet sales targets.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your communication skills and experience in a team environment, as these are crucial for the position. Be sure to convey your passion for providing excellent customer service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Customer Sales Advisor.
How to prepare for a job interview at Space Station Ltd
✨Show Your Customer Service Skills
As a Customer Sales Advisor, you'll be the friendly face of the store. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and your ability to connect with customers.
✨Demonstrate Team Spirit
This role thrives in a team environment, so be ready to discuss your experiences working collaboratively. Share stories that showcase your ability to work well with others and contribute positively to a team dynamic.
✨Know Your Numbers
A good level of numeracy is essential for this position. Brush up on basic maths skills, especially related to sales and cash handling. You might be asked to demonstrate how you would handle transactions or reconcile payments during the interview.
✨Align with Company Values
Space Station prides itself on its core values of being friendly, helpful, reliable, trustworthy, and professional. Familiarise yourself with these values and think about how you can embody them in your role. Be ready to discuss how you can contribute to maintaining these standards.