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For Companies At a Glance
- Tasks: Lead and support store teams to maximise sales and deliver exceptional customer service.
- Company: Join Space Station, a growing brand with a commitment to excellence and community.
- Benefits: Enjoy a competitive salary, staff discounts, 30 days holiday, and a great bonus scheme.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Proven sales experience, strong communication skills, and a passion for team success.
- Other info: Be part of a diverse team dedicated to community service and personal growth.
The predicted salary is between 47777 - 53300 £ per year.
Salary: £47,777
Location: Brentford
The role
Our Area Managers play a key role in ensuring the smooth running of their stores and providing customers with the Space Station service they know and love. Our Area Managers are responsible for supporting staff in their day-to-day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place. This is a multi-site role, based in our Chiswick store, with responsibility for the Isleworth and Brentford Container sites. It is full-time, working 5 days out of 7, with some weekend and bank holiday working.
Who we’re looking for
- Goal oriented, with a proven sales track record
- Thrives in a varied, team environment
- Excellent communication skills and customer service skills
- A good level of numeracy and people management experience
What you’ll do
Sales and Customer Service
- Convert sales and help customers make informed decisions
- Achieve sales targets by maximising sales opportunities
- Provide outstanding customer service, always keeping our values in mind
- Resolve customer complaints, address customer concerns, and explain company or store policies
Store Growth and Development
- Meet the revenue and growth targets, and control costs within a reasonable jurisdiction
- Manage the growth and development of the store and employees
- Demonstrate an active approach to achieve goals and objectives
Manage and Train Employees
- Recruit, train, develop and support staff to keep the standards of your team high
- Motivate staff to give their best results
- Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets
Administration
- Ensure effective administration of the store so that company systems, policies and procedures are always adhered to
- Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals
- Promote the store in the local community by networking and liaising with local shops and businesses
Maintenance
- Take pride in the sites, maintaining excellent standards
- Ensure a safe and healthy environment for both staff and customers
Charity Participation
We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
What we’ll give you
- Staff discount on storage and retail products
- Training and development programme
- Great bonus scheme
- Contributory pension scheme
- 30 days holiday, including bank holidays
- Employee ‘free perks’ scheme
- Additional benefits after a qualifying period
About us
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers. Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Area Manager Store Team · Brentford, Chiswick, Isleworth employer: Space Station Ltd
Contact Detail:
Space Station Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager Store Team · Brentford, Chiswick, Isleworth
✨Tip Number 1
Network like a pro! Reach out to current employees at Space Station on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to sales and team management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Space Station team.
We think you need these skills to ace Area Manager Store Team · Brentford, Chiswick, Isleworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Manager role. Highlight your sales achievements and any experience in managing teams, as these are key for us. Use specific examples that show how you've met targets or improved customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about the role and how your values align with ours at Space Station. Don’t forget to mention your leadership style and how you motivate teams to achieve their best.
Showcase Your Communication Skills: As an Area Manager, communication is crucial. In your application, demonstrate your ability to communicate effectively. Use clear language and structure your thoughts well, so we can see how you’d handle customer interactions and team management.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Space Station Ltd
✨Know Your Numbers
As an Area Manager, you'll need to demonstrate a good level of numeracy. Brush up on your sales figures and be ready to discuss how you've maximised sales in previous roles. Prepare specific examples where you met or exceeded targets.
✨Showcase Your Leadership Skills
This role involves managing and training employees, so be prepared to share your leadership style. Think of instances where you've motivated a team or resolved conflicts. Highlight how you support staff development and maintain high standards.
✨Customer Service is Key
Outstanding customer service is at the heart of this role. Be ready to discuss how you've handled customer complaints or concerns in the past. Use real-life examples to illustrate your approach to providing excellent service and resolving issues.
✨Understand the Company Values
Space Station prides itself on its core values. Familiarise yourself with these values and think about how they align with your own work ethic. During the interview, express how you embody these values in your professional life and how you would promote them within your team.
