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- Tasks: Oversee stock control and operational processes while maintaining exceptional store standards.
- Company: Join a leading beauty retailer with a vibrant community and innovative brands.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be a key player in a fast-paced environment and make a real impact on store success.
- Qualifications: Retail operations experience and strong organisational skills are preferred.
- Other info: Exciting new store opening in Watford, April 2026!
The predicted salary is between 28800 - 43200 £ per year.
As an Operations Supervisor, you will be an expert in your area of responsibility, overseeing stock control and all operational processes relating to stock, all whilst upholding exceptional store standards. The pace is fast moving and dynamic, which requires high levels of productivity, and outstanding performance against required business KPIs to deliver a seamless support service to the store.
You will be the primary contact between Head Office and the store, ensuring that all stock opportunities are communicated. You will communicate business risks regarding stock directly to your line manager and Regional Manager. Training will form part of your role, working with the store team to upskill their knowledge in stock processes, ensuring commercial awareness within the team, and that all stock compliances are adhered to consistently.
Stock loss prevention, stock damage prevention, and general stock safety will be your responsibility; therefore, you will maintain all stock areas back of house & on the shop floor. Ensure that all stock processes and procedures are maintained within the store. Training the existing team and any new starters to adhere to all stock handling policies, and health & safety policies.
To work towards a minimum stock loss, raising stock discrepancies, following up all enquiries to ensure stock file accuracy. Ensure all daily deliveries are effectively counted, checked, discrepancies reported, and replenishment seamlessly executed throughout the store. Ensure all recalls, price changes and stock related queries are dealt with in a timely manner & communicated to the wider team.
Work in accordance with relevant Company policies and procedures, always ensuring stock compliance. Stock management on the sales floor including managing the discount process for damaged products. Maintain all stock areas within the store, housekeeping, and ensuring that all cupboards have functional locks (where applicable). Prepare and manage stock takes and weekly cycle counts.
Support on the shopfloor during peak business hours and when needed act as a Keyholder. Order testers for the store, ensuring an efficient and organised process is in place, to ensure testers are available for customers. Supply ordering to include packaging, hygiene, stationery etc. Support the Store Management team with Gratis and Grot policy and process.
Previous experience within retail operations preferred. Strong organisational skills and attention to detail. Ability to deliver a 'customer first' experience. Team player with the ability to work alone. Always lead by example, focusing on evolving the store opportunities. Flexibility to meet rapidly changing priorities and deadlines. Able to build strong and effective relationships. Excellent communication skills. Ability to understand store targets and KPIs. Embraces change. Professional approach. Excellent planning and time management capabilities.
Operations Supervisor in Watford employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to stock management and team training. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've successfully managed stock processes or improved team performance in previous roles. This will demonstrate your ability to meet KPIs effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining our amazing team at the new Watford store!
We think you need these skills to ace Operations Supervisor in Watford
Some tips for your application 🫡
Show Your Expertise: Make sure to highlight your experience in stock control and operational processes. We want to see how you've upheld store standards in fast-paced environments, so share specific examples that demonstrate your skills.
Communicate Clearly: Since you'll be the main contact between Head Office and the store, it's crucial to showcase your communication skills. Use clear and concise language in your application to reflect how you can effectively relay important information.
Emphasise Teamwork and Training: We value a team player who can also work independently. Mention any experience you have in training others and how you've contributed to upskilling teams in stock processes. This will show us you're ready to lead by example!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Space NK
✨Know Your Stock Inside Out
Before the interview, brush up on your knowledge of stock management processes and compliance. Be ready to discuss how you would handle stock discrepancies or prevent stock loss, as these are key responsibilities for the Operations Supervisor role.
✨Showcase Your Communication Skills
Since you'll be the primary contact between Head Office and the store, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated risks or opportunities in previous roles, and how you can ensure seamless information flow within the team.
✨Emphasise Team Training Experience
Training is a big part of this role, so come prepared with specific examples of how you've trained or upskilled a team in the past. Highlight your approach to fostering a 'customer first' experience and how you ensure compliance with stock handling policies.
✨Be Ready for Fast-Paced Scenarios
The environment is dynamic, so expect questions about how you handle pressure and changing priorities. Think of situations where you've successfully managed multiple tasks or adapted quickly to new challenges, and be ready to share those stories.
