The Supervisor’s main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team., * Supporting the team to ensure a ‘customer first’ experience is delivered consistently
-
Exceeding sales targets and the company acquisition target for N.dulge
-
Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
-
Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
-
Communicating clearly and concisely with all internal and external business partners to drive business opportunities
-
Actively identifying innovative opportunities to maximise the business
-
Confidently analysing all available business reports to review weekly, monthly and yearly performance
-
Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
-
Creating an inclusive, welcoming and approachable environment for employees to thrive in
-
Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
-
Coaching and developing the team to achieve their full potential
-
Ensuring the store is maintained in line with Company policies and procedures
-
Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
-
Able to understand and analyse commercial reports to drive business opportunities
-
Able to identify key performance behaviours and competencies within the team
-
Strong communication skills
-
Strong prioritising and organisational skills
-
Values honesty and integrity in working relationships
-
Able to manage change
-
Flexible to meet rapidly changing priorities and deadlines
-
Able to delegate tasks and follow up effectively to ensure completion
Contact Detail:
Space NK Recruiting Team