At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in beauty retail.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Dynamic environment with opportunities for coaching and career development.
- Why this job: Be part of a vibrant community that celebrates beauty and personal growth.
- Qualifications: Strong leadership, communication skills, and a passion for beauty.
The predicted salary is between 25000 - 30000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health
Supervisor Reigate (30 hours) in Surrey employer: Space NK
At Space NK, we pride ourselves on being a leading beauty destination that fosters a vibrant and inclusive work culture. As a Supervisor in Reigate, you will benefit from competitive salaries, generous annual leave, and an impressive employee discount of up to 50% on our innovative beauty products. We are committed to your professional growth, offering opportunities for coaching and development within a supportive team environment that prioritises customer satisfaction and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Reigate (30 hours) in Surrey
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and community initiatives. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer-first approach! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your ability to deliver that top-notch service they’re looking for.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated teams in the past. Whether it’s through coaching or simply being a supportive colleague, make sure you highlight your ability to bring out the best in others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Supervisor Reigate (30 hours) in Surrey
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that inspire you. We want to see how you connect with our mission of helping customers explore and enjoy beauty.
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated or coached others, and how you’ve created a positive environment. We’re all about teamwork here at StudySmarter!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our community at Space NK!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to understanding the products you'll be working with.
✨Customer First Mindset
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you can convey a 'customer first' approach in your responses. Highlighting your ability to lead a team in providing this experience will resonate well with the interviewers.
✨Analyse and Discuss Performance Metrics
Brush up on key performance indicators relevant to retail, such as sales targets and stock accuracy. Be ready to discuss how you've used data to drive business opportunities in previous roles. This shows that you can not only understand commercial reports but also leverage them for success.
✨Showcase Your Leadership Skills
Think of specific instances where you've coached or motivated a team. Prepare to discuss how you handle change and delegate tasks effectively. Demonstrating your leadership style and how it aligns with Space NK's values will help you stand out as a candidate who can support and develop a high-performing team.
