At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Flexible work environment with opportunities for training and development.
- Why this job: Be part of a thriving community that celebrates beauty and personal growth.
- Qualifications: Strong leadership, communication, and organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary‑pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor’s main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our 'customer first' experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Benefits
- A competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third‑party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend's bonus scheme
Space NK is an equal opportunities employer. All applicants must have the right to live and work in the UK.
Supervisor Richmond (FTC 30 Hours) employer: Space NK
At Space NK, we pride ourselves on being a leading beauty destination that fosters a vibrant and inclusive work culture. As a Supervisor in Richmond, you'll enjoy competitive salaries, generous time off, and extensive training opportunities to support your professional growth. Join us in creating a customer-first experience while benefiting from our employee discounts and wellness initiatives, all within a community that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Richmond (FTC 30 Hours)
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and community initiatives. This way, when you walk into that interview, you can show off your passion for beauty and how you fit right into their culture.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer-first mindset, as these are key for the Supervisor role.
✨Tip Number 3
Don’t just sit back and wait for the call! Follow up after your interview with a thank-you email. Mention something specific from your chat to remind them why you’re the perfect fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to jump into the Space NK community. Let’s get you that job!
We think you need these skills to ace Supervisor Richmond (FTC 30 Hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty shine through! Share why you’re excited about working with innovative brands and how you can contribute to creating that 'customer first' experience.
Highlight Your Leadership Skills:Make sure to emphasise your ability to coach and motivate a team. We want to see examples of how you've led others in the past and how you plan to support your future team at Space NK.
Be Data Savvy:Since understanding commercial reports is key, don’t shy away from mentioning any experience you have with analysing data. Show us how you’ve used insights to drive business opportunities in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to understanding the products you'll be working with.
✨Customer First Mindset
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you can articulate your approach to creating a 'customer first' experience, as this is crucial for the Supervisor role. Be ready to discuss how you would motivate your team to do the same.
✨Analyse and Discuss Performance Metrics
Brush up on your ability to read and interpret commercial reports. Be prepared to discuss how you would use these insights to drive sales and improve team performance. Showing that you can analyse data and turn it into actionable strategies will impress the interviewers.
✨Showcase Your Leadership Skills
Think of specific instances where you've successfully coached or developed a team. Highlight your communication skills and how you’ve managed change in previous roles. Being able to convey your leadership style and how you can foster an inclusive environment will resonate well with the management team.
