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- Tasks: Lead a passionate team to deliver exceptional customer experiences in beauty retail.
- Company: Join Space NK, a vibrant community of innovative beauty brands.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for personal growth.
- Why this job: Be at the forefront of beauty discovery and inspire others every day.
- Qualifications: Strong leadership, communication skills, and a passion for beauty.
- Other info: Flexible hours and a dynamic work environment await you!
The predicted salary is between 28800 - 43200 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in‑demand, highly innovative and boundary‑pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to deliver business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our 'customer first' experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor (FTC 37.5 Hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (FTC 37.5 Hours)
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values and mission. This way, you can show how your passion for beauty aligns with their customer-first approach.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on demonstrating your leadership skills and how you can motivate a team to exceed sales targets.
✨Tip Number 3
Bring your A-game to the interview! Prepare examples of how you've successfully managed change or improved team performance in previous roles. This will help you stand out as a candidate who can drive business opportunities.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Supervisor (FTC 37.5 Hours)
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty shine through! Share why you’re excited about the role and how you connect with our mission at Space NK. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers discover amazing products.
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or coached a team to success. We’re looking for someone who can inspire and support their colleagues!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see your skills and experiences. Remember, clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can find more information about us and what we stand for while you’re there!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to delivering a 'customer first' experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in coaching and motivating teams. Think of specific examples where you successfully led a team to achieve sales targets or improved customer satisfaction. Highlighting these experiences will align well with the Supervisor role's focus on team performance.
✨Understand Commercial Reports
Brush up on your ability to analyse commercial reports. Be ready to discuss how you've used data to drive business opportunities in the past. This will be crucial as the role involves understanding key performance indicators and using them to maximise sales and profitability.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, showcasing your ability to communicate effectively with both internal and external partners.
