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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty destination known for innovative brands and community engagement.
- Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team in a new store, shaping beauty discovery on Oxford Street.
- Qualifications: Strong leadership, communication skills, and a passion for beauty are essential.
- Other info: This role offers a chance to thrive in a fast-paced, inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
We are so excited to be opening a new store on Oxford Street! If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a 'customer first' experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our 'customer first' experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor (37.5 Hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (37.5 Hours)
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and innovations that Space NK offers will not only impress during your interview but also show your genuine passion for the role.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully motivated a team in the past. Highlighting specific instances where you’ve coached others to achieve their goals can set you apart from other candidates.
✨Tip Number 3
Brush up on your analytical skills. Be ready to discuss how you’ve used commercial reports to drive sales or improve performance in previous roles. This will show that you can contribute to maximising profitability at Space NK.
✨Tip Number 4
Prepare to talk about your experience in creating an inclusive work environment. Share examples of how you’ve fostered teamwork and collaboration, as this aligns with Space NK's values and will demonstrate your fit for the company culture.
We think you need these skills to ace Supervisor (37.5 Hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and leadership. Emphasise any previous roles where you delivered a 'customer first' experience or exceeded sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and how it aligns with the company's values. Mention specific examples of how you've motivated teams and driven sales in past positions.
Showcase Your Skills: Clearly outline your strong communication, organisational, and analytical skills in your application. Use bullet points to make these stand out and relate them to the responsibilities listed in the job description.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Space NK
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your favourite brands or products and how they inspire you. This will demonstrate that you align with the company's mission of being a go-to destination for beauty discovery.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team or resolved conflicts, as this role requires strong leadership to coach and support others.
✨Understand Sales Metrics
Familiarise yourself with key performance indicators such as sales targets and conversion rates. Be ready to discuss how you would use commercial reports to drive business opportunities, as this is crucial for maximising sales and profitability.
✨Emphasise Communication Skills
Highlight your ability to communicate effectively with both team members and customers. Prepare to give examples of how clear communication has helped you achieve goals in previous roles, as this is essential for creating a customer-first experience.
