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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a vibrant beauty destination with innovative brands and a strong community focus.
- Benefits: Enjoy flexible hours, a supportive work environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values creativity, inclusivity, and customer satisfaction.
- Qualifications: Strong communication skills and a passion for beauty are essential; leadership experience is a plus.
- Other info: This role is based in our new Victoria Square store in Belfast.
The predicted salary is between 24000 - 36000 £ per year.
Supervisor (37.5 hours) If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Supervisor Overview The Supervisor\’s main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team. About you Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team Able to understand and analyse commercial reports to drive business opportunities Able to identify key performance behaviours and competencies within the team Strong communication skills Strong prioritising and organisational skills Values honesty and integrity in working relationships Able to manage change Flexible to meet rapidly changing priorities and deadlines Able to delegate tasks and follow up effectively to ensure completion Role Responsibilities Supporting the team to ensure a ‘customer first’ experience is delivered consistently Exceeding sales targets and the company acquisition target for N.dulge Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement Communicating clearly and concisely with all internal and external business partners to drive business opportunities Actively identifying innovative opportunities to maximise the business Confidently analysing all available business reports to review weekly, monthly and yearly performance Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience Creating an inclusive, welcoming and approachable environment for employees to thrive in Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager Coaching and developing the team to achieve their full potential Ensuring the store is maintained in line with Company policies and procedures Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. How We Will Use Your Information: We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
Supervisor (37.5 hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (37.5 hours)
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and innovations we offer will not only impress during your interview but also show your passion for the beauty industry.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully motivated a team in the past. Highlighting your ability to coach and develop others will resonate well with our focus on creating high-performing teams.
✨Tip Number 3
Prepare to discuss how you would create a 'customer first' experience. Think of specific strategies or initiatives you could implement to enhance customer satisfaction and drive sales in our new store.
✨Tip Number 4
Showcase your analytical skills by being ready to talk about how you would use commercial reports to identify business opportunities. This will demonstrate your understanding of the retail environment and your proactive approach to achieving targets.
We think you need these skills to ace Supervisor (37.5 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Focus: Emphasise your ability to deliver a 'customer first' experience in your application. Provide specific examples of how you've successfully led teams to enhance customer satisfaction in previous roles.
Highlight Leadership Skills: Demonstrate your leadership capabilities by sharing instances where you've coached or motivated a team. Mention any relevant experiences that showcase your ability to manage change and delegate tasks effectively.
Communicate Clearly: Ensure your application is well-structured and free of errors. Use clear and concise language to communicate your qualifications and enthusiasm for the role, as strong communication skills are essential for this position.
How to prepare for a job interview at Space NK
✨Show Your Customer-Centric Approach
Make sure to highlight your commitment to delivering a 'customer first' experience. Share specific examples from your past roles where you went above and beyond for customers, as this aligns perfectly with the company's values.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to coach and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully led a team in the past, especially in challenging situations.
✨Understand Commercial Reports
Familiarise yourself with key performance indicators and commercial reports. Be ready to discuss how you've used data to drive business opportunities and improve sales in previous roles.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be prepared to demonstrate how you've effectively communicated with both internal teams and external partners in the past.
