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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty destination with over 100 innovative brands.
- Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
- Why this job: Be part of a community that values creativity, inclusivity, and customer satisfaction.
- Qualifications: Strong leadership, communication skills, and a passion for beauty are essential.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 24000 - 36000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment and enjoy our brands.
Supervisor Overview
The Supervisor’s main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
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Supervisor (37.5 Hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (37.5 Hours)
✨Tip Number 1
Familiarise yourself with the latest beauty trends and brands that Space NK offers. Being knowledgeable about the products will not only impress during interviews but also show your passion for the industry.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully motivated a team in previous roles. Highlighting your ability to coach and develop others will resonate well with the management team.
✨Tip Number 3
Prepare to discuss how you would create a 'customer first' experience. Think of specific strategies or initiatives you've implemented in the past that enhanced customer satisfaction and drove sales.
✨Tip Number 4
Show your analytical side by being ready to talk about how you've used commercial reports to identify business opportunities. This will demonstrate your capability to drive performance and meet sales targets effectively.
We think you need these skills to ace Supervisor (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and support a high-performing team.
Write a Strong Cover Letter: In your cover letter, express your passion for beauty and customer service. Highlight specific examples of how you've successfully led teams, exceeded sales targets, or improved customer experiences in previous roles.
Showcase Your Communication Skills: Since strong communication is essential for this role, ensure your application reflects your ability to communicate clearly and effectively. This includes using professional language and formatting in your CV and cover letter.
How to prepare for a job interview at Space NK
✨Show Your Passion for Beauty
Make sure to express your love for beauty and the brands that Space NK curates. Share personal experiences or favourite products to demonstrate your genuine interest in the industry.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and coach others, as this is crucial for the Supervisor role.
✨Understand Sales Metrics
Familiarise yourself with key performance indicators like sales targets and conversion rates. Be ready to discuss how you can use these metrics to drive business opportunities.
✨Communicate Clearly
Practice clear and concise communication. During the interview, ensure you articulate your thoughts well, as strong communication skills are essential for this position.
