At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and exceed sales targets.
- Company: Join Space NK, a vibrant beauty retailer with a passion for innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on teamwork and creativity.
- Why this job: Be part of a community that celebrates beauty and empowers your team.
- Qualifications: Strong leadership skills and a passion for beauty are essential.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Coaching your team to ensure a 'customer first' experience is delivered consistently.
- Ensuring consistent product training and knowledge to provide unbiased customer advice.
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion.
- Exceeding the company acquisition target for N.dulge.
- Managing payroll spend within budget through effective scheduling and people planning.
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss.
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement.
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities.
- Actively identifying innovative opportunities to maximise the business.
- Confidently analysing all available business reports to review weekly, monthly and yearly performance.
- Creating an inclusive, welcoming and approachable environment for employees to thrive in.
- Coaching and developing the team to achieve their full potential.
- Understanding and adhering to all Company policies and procedures.
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team.
- Able to delegate tasks and follow up effectively to ensure completion.
Qualifications
- Able to understand and analyse commercial reports to drive business opportunities.
- Able to identify key performance behaviours and competencies within a team.
- Able to build strong working relationships with support office departments.
- Strong prioritising and organisational skills.
- Leads by example.
- Values honesty and integrity in working relationships.
- Flexible to meet rapidly changing priorities and deadlines.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary‑pushing beauty brands, Space NK is the go‑to destination for worldwide beauty discovery. Through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Store Manager's employer: Space NK
At Space NK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer experience and employee development. Our Store Managers play a crucial role in leading their teams to success while enjoying benefits such as competitive pay, comprehensive training, and opportunities for career advancement within our dynamic beauty community. Located in a thriving neighbourhood, our stores provide a welcoming environment where creativity and passion for beauty can flourish.
