At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales growth.
- Company: Join Space NK, a leading beauty destination with innovative brands.
- Benefits: Competitive salary, flexible hours, and opportunities for personal development.
- Other info: Inclusive environment with great career progression opportunities.
- Why this job: Be part of a vibrant community and make a real impact in the beauty industry.
- Qualifications: Strong leadership skills and a passion for beauty and customer service.
The predicted salary is between 30000 - 40000 £ per year.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a 'customer first' experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
Space NK is an equal opportunities employer. All applicants must have the right to live and work in the UK.
Store Manager Muswell Hill (37.5 Hours) employer: Space NK
At Space NK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer experience and employee development. Our Muswell Hill store provides a supportive environment where you can lead a passionate team, enjoy flexible working hours, and access ongoing training opportunities to enhance your career in the beauty industry. Join us to be part of a community that values innovation, integrity, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Muswell Hill (37.5 Hours)
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and community initiatives. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your leadership stories! Think of times when you've coached a team or exceeded targets. We want you to share those experiences confidently, showing how you can bring that 'customer first' mentality to the role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Space NK family!
We think you need these skills to ace Store Manager Muswell Hill (37.5 Hours)
Some tips for your application 🫡
Show Your Customer-Centric Side:Make sure to highlight your experience in delivering a 'customer first' approach. We want to see how you've coached teams to provide exceptional service and how you’ve gone the extra mile for customers.
Demonstrate Your Leadership Skills:We’re looking for someone who can lead by example. Share examples of how you’ve motivated your team, delegated tasks effectively, and created an inclusive environment where everyone can thrive.
Know Your Numbers:Understanding commercial reports is key! Show us how you’ve used data to drive business opportunities and exceed sales targets. We love candidates who can analyse performance and make informed decisions.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Space NK
✨Know Your Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and how they resonate with customers. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in the past. Highlight instances where you coached team members to deliver exceptional customer service or exceeded sales targets. This will demonstrate your ability to motivate and inspire others.
✨Understand the Numbers
Brush up on your commercial acumen! Be prepared to discuss how you've used data to drive business decisions in previous roles. Understanding key performance indicators like ATV, AUS, and conversion rates will show that you can analyse reports effectively and make informed decisions.
✨Emphasise Communication Skills
Space NK values clear communication, so think of examples where you've successfully collaborated with different departments or partners. Discuss how you’ve built strong relationships and communicated goals to your team, ensuring everyone is aligned and motivated.
