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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales growth.
- Company: Join Space NK, a leading beauty retailer known for innovative brands and community engagement.
- Benefits: Enjoy flexible hours, competitive pay, and a vibrant work culture focused on beauty discovery.
- Why this job: Be part of a dynamic team that values creativity, inclusivity, and personal development.
- Qualifications: Strong leadership skills, customer-focused mindset, and ability to analyse commercial reports required.
- Other info: Space NK is an equal opportunities employer committed to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Store Manager Overview
The Store Manager's main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a 'customer first' experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Store Manager (37.5 Hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (37.5 Hours)
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and innovations we offer will not only impress during interviews but also show your passion for the industry.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully coached and motivated teams in the past. Highlighting your ability to create a 'customer first' culture will resonate well with us.
✨Tip Number 3
Prepare to discuss how you analyse commercial reports to drive business opportunities. We value candidates who can translate data into actionable strategies that enhance sales and profitability.
✨Tip Number 4
Showcase your ability to build strong relationships with various departments. We appreciate candidates who can communicate effectively and collaborate across teams to achieve common goals.
We think you need these skills to ace Store Manager (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, team leadership, and customer service. Use quantifiable achievements to demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for beauty and customer service. Highlight specific examples of how you've successfully led teams, exceeded sales targets, and created a positive customer experience.
Showcase Your Leadership Skills: Emphasise your ability to coach and motivate a team in both your CV and cover letter. Provide examples of how you've developed team members and fostered a collaborative work environment.
How to prepare for a job interview at Space NK
✨Show Your Passion for Beauty
Make sure to express your love for beauty and the brands that Space NK curates. Share personal experiences with beauty products and how they have impacted you, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to coach and motivate others, as well as how you’ve created a positive work environment that prioritises customer experience.
✨Understand Commercial Reports
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and stock management. Be ready to discuss how you would use data to drive business opportunities and improve team performance.
✨Emphasise Communication Skills
Be prepared to talk about your experience in building strong relationships with both customers and colleagues. Discuss how clear communication has helped you achieve goals and foster a collaborative team atmosphere.
