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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a vibrant beauty destination with innovative brands and a strong community.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a beauty revolution while coaching a passionate team in a supportive culture.
- Qualifications: Strong leadership skills, customer-focused mindset, and ability to analyze business reports.
- Other info: Flexible hours and a chance to work in a new store opening!
The predicted salary is between 28800 - 42000 £ per year.
We are so excited to be opening a new store in Chelmsford!
If you love beauty, you\’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Store Manager Overview
The Store Manager\’s main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a \’customer first\’ experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a \’customer first\’ experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
#J-18808-Ljbffr
Store Manager (37.5 Hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (37.5 Hours)
✨Tip Number 1
Familiarize yourself with the latest beauty trends and products. Being knowledgeable about the brands we carry will not only help you connect with customers but also demonstrate your passion for the industry during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and motivated a team in the past. Highlighting specific instances where you improved team performance can set you apart from other candidates.
✨Tip Number 3
Be ready to discuss how you analyze commercial reports to drive business opportunities. Prepare to share insights on how you've used data to make informed decisions that positively impacted sales in previous roles.
✨Tip Number 4
Demonstrate your ability to create an inclusive environment by sharing experiences where you fostered teamwork and collaboration. This aligns with our values and shows that you can build strong relationships within the team.
We think you need these skills to ace Store Manager (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position. Understand the key responsibilities and required skills, such as delivering a 'customer first' experience and managing payroll effectively.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, team leadership, and sales performance. Use specific examples that demonstrate your ability to coach a team and exceed sales targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for beauty and customer service. Mention how your values align with the company's commitment to honesty and integrity, and provide examples of how you've successfully led teams in the past.
Showcase Your Analytical Skills: In your application, emphasize your ability to analyze commercial reports and drive business opportunities. Provide examples of how you've used data to inform decisions and improve team performance.
How to prepare for a job interview at Space NK
✨Show Your Passion for Beauty
Make sure to express your love for beauty products and brands during the interview. Share personal experiences or stories that highlight your enthusiasm and knowledge about the industry, as this aligns with the company's focus on beauty discovery.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you coached or motivated your team to deliver exceptional customer service, as this is a key responsibility of the Store Manager role.
✨Understand Commercial Reports
Familiarize yourself with basic commercial metrics and reports. Be ready to discuss how you would use data to drive sales and improve performance, showcasing your analytical skills and understanding of business opportunities.
✨Emphasize Team Development
Highlight your experience in developing and retaining high-performing teams. Discuss your approach to training and coaching, and how you create an inclusive environment that encourages team members to thrive.
