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- Tasks: Lead a passionate team to deliver exceptional customer experiences in beauty retail.
- Company: Join Space NK, a vibrant community of beauty enthusiasts and innovative brands.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be at the forefront of beauty trends while making a real impact on your team's success.
- Qualifications: Strong leadership skills and a passion for beauty are essential.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Store Manager Overview
The Store Manager’s main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a ‘customer first’ experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Store Manager (37.5 hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (37.5 hours)
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values, products, and community. This will not only help you answer questions but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview scenarios with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and customer-first mindset, which are key for the Store Manager role.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Space NK. Plus, it shows your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest job openings and updates about our amazing culture and benefits right there.
We think you need these skills to ace Store Manager (37.5 hours)
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences with beauty products and brands that inspire you. We want to see how you connect with our mission of helping customers explore and enjoy beauty.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've coached or motivated others, and how you’ve created a positive environment. We’re all about teamwork here!
Be Data Savvy: Since understanding commercial reports is key to driving business opportunities, don’t shy away from mentioning your analytical skills. Give examples of how you've used data to make informed decisions in previous roles. We love a candidate who can think strategically!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to us without any hiccups. Plus, you can check out more about our culture and values while you're there!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to providing a 'customer first' experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully coached and motivated a team in the past. Think about specific situations where you led by example or helped someone achieve their potential. This will highlight your ability to develop a high-performing team, which is crucial for the Store Manager role.
✨Understand the Numbers
Brush up on your commercial acumen by reviewing key performance indicators like sales targets, ATV, and conversion rates. Be ready to discuss how you've used data to drive business opportunities in previous roles. This will show that you can confidently analyse reports and make informed decisions.
✨Be Ready to Adapt
Space NK values flexibility, so think of examples where you've successfully adapted to changing priorities or deadlines. Share how you managed to keep your team focused and motivated during these times. This will demonstrate your organisational skills and ability to handle the fast-paced retail environment.
