At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in beauty retail.
- Company: Join Space NK, a vibrant community of beauty enthusiasts and innovative brands.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Be at the forefront of beauty trends while making a real impact on your team's success.
- Qualifications: Strong leadership skills and a passion for beauty and customer service.
The predicted salary is between 28800 - 43200 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Store Manager Overview
The Store Manager's main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team.
About you
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a 'customer first' experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
How We Will Use Your Information
We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.
Please note that our current system does not use an automated filtering system.
All applications made via the website, through a third‑party website or in‑store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12‑month period. If you would prefer us to not hold your information on file/ you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
Store Manager (37.5 hours) in Canterbury employer: Space NK
At Space NK, we pride ourselves on being a vibrant and inclusive workplace where beauty enthusiasts can thrive. As a Store Manager, you will not only lead a passionate team but also enjoy comprehensive training and development opportunities, ensuring your growth within the company. With a strong focus on customer experience and a supportive work culture, you'll be part of a community that values innovation and collaboration in the heart of the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (37.5 hours) in Canterbury
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values, products, and community initiatives. This will not only help you answer questions better but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! As a Store Manager, you'll need to demonstrate how you've motivated teams and delivered a 'customer first' experience. Think of specific examples where you’ve made a difference and be ready to share them.
✨Tip Number 3
Show off your analytical skills! Be prepared to discuss how you've used commercial reports to drive sales or improve team performance. This is key for maximising profitability, so have some numbers and results at your fingertips.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Space NK family. Let’s get you that Store Manager role!
We think you need these skills to ace Store Manager (37.5 hours) in Canterbury
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty shine through! Share why you’re excited about the role and how you connect with our mission at Space NK. We want to see that enthusiasm!
Tailor Your Application:Make sure to customise your CV and cover letter for the Store Manager position. Highlight your leadership skills and experience in delivering a ‘customer first’ approach. We appreciate when candidates take the time to align their experiences with what we value.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the role. We love a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to providing a 'customer first' experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in coaching and motivating teams. Think of specific examples where you led by example or helped a team member achieve their potential. This aligns perfectly with the role's focus on developing a high-performing team.
✨Understand the Numbers
Brush up on your ability to analyse commercial reports. Be ready to talk about how you've used data to drive business opportunities in the past. Highlighting your understanding of sales targets, ATV, and conversion rates will show that you're not just a people person but also commercially savvy.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to ask insightful questions about the company’s goals and how you can contribute to achieving them. This will demonstrate your proactive approach and eagerness to collaborate.
