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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty destination with innovative brands.
- Benefits: Enjoy competitive pay, generous time off, and up to 50% employee discount.
- Why this job: Be part of a vibrant community that celebrates beauty and personal growth.
- Qualifications: Strong leadership, communication skills, and a passion for beauty.
- Other info: Flexible hours and opportunities for training and development await you.
The predicted salary is between 10 - 13 £ per hour.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in‑demand, highly innovative and boundary‑pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third‑party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend's bonus scheme.
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor (15 hours) in Stamford employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (15 hours) in Stamford
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values and mission. This way, you can show how your passion for beauty aligns with their customer-first approach.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and ability to motivate a team.
✨Tip Number 3
Bring your A-game to the interview! Prepare some examples of how you've exceeded sales targets or improved team performance in the past. Numbers speak volumes, so be ready to share your successes!
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team dynamics or how Space NK supports employee development. It’s a great way to demonstrate your enthusiasm for the role.
We think you need these skills to ace Supervisor (15 hours) in Stamford
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences with beauty products or brands that inspire you. We want to see how you connect with our mission of helping customers explore and enjoy beauty.
Highlight Your Customer-First Mindset: Make sure to emphasise your commitment to delivering a ‘customer first’ experience. Use examples from your past roles where you’ve gone above and beyond for customers. This is key for us at Space NK!
Demonstrate Leadership Skills: As a Supervisor, you'll be leading a team, so don’t forget to showcase your leadership abilities in your application. Talk about times when you've coached or motivated others, and how you’ve contributed to a positive team environment.
Keep It Clear and Concise: We appreciate clarity! Make sure your application is well-structured and easy to read. Avoid jargon and keep your language straightforward. Remember, we’re looking for strong communication skills right from the start!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to delivering a 'customer first' experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in coaching and motivating teams. Think of specific examples where you successfully led a team to achieve sales targets or improved customer satisfaction. Highlighting your leadership style will resonate well with the management team.
✨Understand Commercial Reports
Brush up on your ability to analyse commercial reports. Be ready to discuss how you've used data to drive business opportunities in the past. This will show that you can contribute to maximising sales and profitability, which is key for the Supervisor role.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, demonstrating your ability to communicate effectively with both internal and external partners.