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- Tasks: Lead a passionate team to deliver exceptional customer experiences in the beauty industry.
- Company: Join Space NK, a vibrant community of beauty enthusiasts and innovative brands.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be at the forefront of beauty discovery and make a real impact on customers' lives.
- Qualifications: Strong leadership skills and a passion for beauty are essential.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
The predicted salary is between 28800 - 42000 £ per year.
If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go‐to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
The Store Manager's main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team.
About You
- Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within a team
- Able to build strong working relationships with support office departments
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Coaching your team to ensure a 'customer first' experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential
- Understanding and adhering to all Company policies and procedures
Equal Opportunity Statement
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
Store Manager (fixed term - 37.5 hours) in St Albans employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (fixed term - 37.5 hours) in St Albans
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and community initiatives. This way, when you walk into that interview, you can show off your passion for beauty and how you fit right into their culture.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can deliver that 'customer first' experience and lead a team effectively, just like they want.
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Space NK.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Store Manager (fixed term - 37.5 hours) in St Albans
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty shine through! Share why you’re excited about the role and how your passion aligns with our mission at Space NK.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. Focus on your leadership skills and how you've delivered a 'customer first' experience in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see how you fit the Store Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, make sure you’re familiar with the beauty brands that Space NK curates. Research their unique selling points and recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to providing a 'customer first' experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully coached and motivated a team in the past. Think about specific situations where you led by example or helped someone achieve their potential. This will highlight your ability to develop a high-performing team, which is crucial for the Store Manager role.
✨Understand the Numbers
Brush up on your commercial acumen! Be ready to discuss how you’ve used sales reports to drive business opportunities in previous roles. Familiarise yourself with key performance indicators like ATV, AUS, and conversion rates, as these will likely come up during your interview.
✨Be Ready to Discuss Customer Experience
Think about what a 'customer first' experience means to you. Prepare to share your thoughts on how to create an inclusive and welcoming environment for both customers and employees. This will show that you align with Space NK's values and are ready to contribute positively to their community.
