At a Glance
- Tasks: Deliver exceptional customer service and share your beauty expertise.
- Company: Join Space NK, a leading beauty destination with a vibrant community.
- Benefits: Enjoy up to 50% off products, generous time off, and wellness support.
- Other info: Dynamic team environment with opportunities for personal growth and development.
- Why this job: Be a beauty ambassador and help customers discover their perfect products.
- Qualifications: Passion for beauty, strong communication skills, and a customer-first mindset.
The predicted salary is between 25000 - 30000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in‑demand, highly innovative and boundary‑pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About You
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third‑party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend’s bonus scheme.
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Beauty Advisor: Customer-First Beauty Expert in Sheffield employer: Space NK
At Space NK, we pride ourselves on being a leading beauty destination that values our employees as much as our customers. With a strong focus on a customer-first approach, we foster a collaborative and inclusive work culture where your passion for beauty can thrive. Enjoy competitive salaries, generous time off, and extensive training opportunities to support your personal and professional growth in a vibrant environment dedicated to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor: Customer-First Beauty Expert in Sheffield
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Space NK's products and values. This way, when you chat with us during the interview, you can show off your passion for beauty and how you can deliver that 'customer first' experience.
✨Tip Number 2
Practice your communication skills! Whether it's role-playing with a friend or talking in front of a mirror, being able to express your thoughts clearly will help you shine. Remember, we value strong communication, so let your personality come through!
✨Tip Number 3
Show us your flexibility! Be ready to discuss how you've adapted to changes in previous roles. We love candidates who embrace change and can keep up with our fast-paced environment, so share those stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Space NK. Don’t miss out on this opportunity!
We think you need these skills to ace Beauty Advisor: Customer-First Beauty Expert in Sheffield
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences and what beauty means to you. We want to see that enthusiasm because it’s all about the customer-first approach.
Tailor Your Application:Make sure to customise your application to highlight how your skills align with our values and the role. Mention specific examples of how you've delivered exceptional customer service or exceeded targets in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This shows us that you can communicate effectively, which is key in this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about working with us there!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, dive deep into the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent launches. This will not only show your passion for beauty but also demonstrate your commitment to providing a customer-first experience.
✨Emphasise Customer Experience
Prepare examples from your past experiences where you prioritised customer satisfaction. Think about how you went above and beyond to meet customer needs. This aligns perfectly with the role's focus on delivering an exceptional customer-first approach.
✨Showcase Your Team Spirit
Space NK values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share stories that highlight your ability to support colleagues and contribute to a positive store environment, as this is crucial for achieving common goals.
✨Stay Positive and Adaptable
In the beauty industry, change is constant. Be prepared to talk about how you've embraced change in your previous jobs. Highlight your flexibility and positive attitude, which are essential traits for thriving in a fast-paced retail environment like Space NK.
