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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Why this job: Be part of a thriving community that values beauty and customer satisfaction.
- Qualifications: Strong leadership, communication, and organisational skills required.
- Other info: Opportunities for personal growth and a supportive, inclusive work environment.
The predicted salary is between 25000 - 32000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary‑pushing beauty brands, we are the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor’s main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third‑party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend’s bonus scheme
Equal Opportunities
Space NK is an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
Supervisor (37.5 hours) in Sevenoaks employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (37.5 hours) in Sevenoaks
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Space NK's values and culture. This way, you can show how your passion for beauty aligns with their mission to deliver a 'customer first' experience.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've motivated teams in the past – that's what they'll want to hear!
✨Tip Number 3
Bring your A-game to the interview! Dress to impress and be ready to discuss how you can exceed sales targets and drive business opportunities. Remember, confidence is key, so believe in your abilities!
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds. And hey, apply through our website for a smoother process!
We think you need these skills to ace Supervisor (37.5 hours) in Sevenoaks
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty shine through! Share why you’re excited about working with innovative brands and how you can contribute to our customer-first experience.
Highlight Your Leadership Skills: We want to see how you can motivate and coach a team. Use examples from your past experiences where you've successfully led a team or improved performance. This will show us you’re ready to step into the Supervisor role!
Be Clear and Concise: Make sure your application is easy to read. Use clear language and structure your thoughts well. We appreciate straightforward communication, so keep it professional yet friendly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our Space NK family!
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Before the interview, take some time to research the beauty brands that Space NK curates. Familiarise yourself with their unique selling points and any recent innovations. This will not only show your passion for beauty but also demonstrate your commitment to delivering a 'customer first' experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in leading teams. Think of specific examples where you coached or motivated your team to achieve sales targets. Highlight how you can create an inclusive environment that encourages team members to thrive.
✨Understand Commercial Reports
Brush up on your ability to analyse commercial reports. Be ready to explain how you've used data in the past to drive business opportunities. This will show that you can contribute to maximising sales and profitability effectively.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully, as this will reflect your ability to communicate with both internal and external partners.