As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary‑pushing beauty brands, Space NK is the go‑to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, we have built a flourishing community in which the customer is at the heart of everything we do. We always endeavour to offer everything they need to explore, experiment and enjoy our brands.
Key Responsibilities
- Work as one team to deliver a consistent "customer first" experience.
- Exceed sales targets and the company acquisition target for N.dulge.
- Follow all stock‑handling policies to ensure stock accuracy and minimise loss.
- Communicate clearly and concisely with the store team.
- Confidently communicate with external business partners and store visitors.
- Fully embrace the team effort and take pride in achieving the common goal.
- Create an inclusive, welcoming and approachable store environment.
- Maintain up-to‑date product knowledge and share it with the team.
- Understand and adhere to all Company policies and procedures.
- Achieve sales and KPI targets through a customer‑first approach, acting as an ambassador for the brand with passion and enthusiasm.
Key Qualifications
- Deliver a "customer first" experience.
- Understand store targets and KPI's.
- Demonstrate strong communication skills.
- Lead by example, valuing honesty and integrity in working relationships.
- Embrace change and remain flexible to meet rapidly changing priorities and deadlines.
- Follow direction and support other ideas.
- Maintain a positive attitude and passion for beauty.
- Use own initiative to drive growth.
Benefits
- A competitive salary, reviewed annually.
- Generous time off, up to 25 days annually.
- Access to an employee discount at Space NK of up to 50% off products (brand dependent).
- A range of health and wellness benefits, supporting physical, mental and financial wellbeing.
- Opportunities for training and development from our education team and brand partners.
- Additional third‑party discounts across shopping, health, lifestyle and wellbeing.
- Refer a friend bonus scheme.
