At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in beauty retail.
- Company: Join Space NK, the ultimate destination for innovative beauty brands.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% employee discount.
- Other info: Dynamic environment with opportunities for training and career development.
- Why this job: Be part of a vibrant community that celebrates beauty and personal growth.
- Qualifications: Strong leadership, communication skills, and a passion for beauty.
The predicted salary is between 25000 - 30000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About You
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Our Benefits
- A Competitive salary, reviewed annually
- Generous time off, up to 25 days annually
- Access to an employee discount at Space NK of up to 50% off products, brand dependent
- A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
- Access to training and development opportunities from our education team and brand partners to support your growth and development
- Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
- Refer a friend's bonus scheme.
Equal Opportunities
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor Reigate (30 hours) employer: Space NK
At Space NK, we pride ourselves on being a leading beauty retailer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through extensive training opportunities and a supportive environment where team members can thrive. With competitive salaries, generous time off, and a strong focus on health and wellness, we ensure our employees feel valued and empowered to deliver exceptional customer experiences in our Reigate store.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Reigate (30 hours)
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and community initiatives. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer-first approach! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your ability to deliver that stellar service they’re looking for.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated teams in the past. Whether it’s through coaching or simply being a supportive colleague, make sure you highlight your ability to bring out the best in others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Space NK family. Let’s get you that supervisor role!
We think you need these skills to ace Supervisor Reigate (30 hours)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share why you’re excited about working with innovative brands and how you can contribute to our community at Space NK.
Highlight Your Leadership Skills:Make sure to emphasise your experience in coaching and motivating teams. We want to see how you can deliver that ‘customer first’ experience while supporting your colleagues to reach their full potential.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to communicate your skills and experiences, making it easy for us to see how you fit into our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Space NK.
How to prepare for a job interview at Space NK
✨Know Your Beauty Brands
Familiarise yourself with the beauty brands that Space NK curates. Understand their unique selling points and what makes them stand out. This knowledge will not only impress your interviewers but also show your genuine passion for the industry.
✨Demonstrate Customer-Centric Thinking
Prepare examples of how you've delivered exceptional customer service in previous roles. Be ready to discuss how you would create a 'customer first' experience at Space NK, as this is crucial for the Supervisor role.
✨Showcase Leadership Skills
Think of specific instances where you've successfully led a team or coached someone to improve their performance. Highlight your ability to motivate others and how you can contribute to building a high-performing team at Space NK.
✨Analyse and Discuss Business Metrics
Brush up on your understanding of key performance indicators like sales targets and stock accuracy. Be prepared to discuss how you would use commercial reports to drive business opportunities and support your team in achieving their goals.
