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For Companies At a Glance
- Tasks: Oversee stock control and operational processes while driving productivity and maintaining store standards.
- Company: Join a leading retail brand known for its commitment to quality and customer service.
- Benefits: Enjoy competitive salary, generous time off, and up to 50% discount on products.
- Why this job: Be a key player in a dynamic environment and make a real impact on store operations.
- Qualifications: Previous retail experience preferred; strong organisational and communication skills are essential.
- Other info: Flexible hours and excellent training opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
As an Operations Supervisor you will be an expert in your area of responsibility, overseeing stock control and all operational processes relating to stocked items. You will uphold exceptional store standards, drive productivity to meet KPIs and deliver a seamless support service to the store. You will be the primary contact between Head Office and the store, communicating stock opportunities, risks and ensuring stock compliance.
About You
- Previous experience within retail operations preferred.
- Strong organisational skills and attention to detail.
- Ability to deliver a customer‑first experience.
- Team player who can work independently.
- Lead by example and focus on evolving store opportunities.
- Flexibility to meet rapidly changing priorities and deadlines.
- Build strong and effective relationships.
- Excellent communication skills.
- Understand store targets and KPIs.
- Embrace change.
- Professional approach.
- Excellent planning and time management capabilities.
Role Responsibilities
- Maintain all stock processes and procedures; train team on stock handling and health & safety policies.
- Strive for minimum stock loss, raise discrepancies, ensure accurate stock files.
- Effectively count, check and reconcile daily deliveries; execute replenishment.
- Handle recalls, price changes and stock queries in a timely manner and communicate to wider team.
- Work in accordance with company policies, ensuring stock compliance.
- Manage stock on the sales floor, including discount process for damaged products.
- Maintain stock areas, housekeeping, and secure cupboards.
- Prepare and manage stock takes and weekly cycle counts.
- Support shopfloor during peak business hours and act as Keyholder when required.
- Order testers, ensuring efficient process and availability for customers.
- Order packaging, hygiene, stationery and related supplies.
- Support the Store Management team with Gratis and Grot policy and process.
Benefits
- Competitive salary, reviewed annually.
- Generous time off, up to 25 days annually.
- Up to 50 % employee discount on Space NK products.
- Health & wellness benefits, supporting physical, mental and financial wellbeing.
- Training and development opportunities from our education team and brand partners.
- Additional third‑party discounts across shopping, health, lifestyle and wellbeing.
- Refer a friend bonus scheme.
Equality, Diversity and Inclusion
Space NK is an equal opportunities employer. All applicants must be eligible to work in the UK.
Operations Supervisor (22.5 hours) employer: Space NK
Contact Detail:
Space NK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor (22.5 hours)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Space NK or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Space NK’s values, products, and recent news. This will help you show that you’re not just another candidate but someone genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for an Operations Supervisor role, and don’t forget to highlight your organisational skills and ability to handle stock processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Space NK family. Don’t miss out on this opportunity!
We think you need these skills to ace Operations Supervisor (22.5 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous retail operations experience and any relevant achievements that showcase your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Operations Supervisor role. Share specific examples of how you've driven productivity or improved stock processes in past roles, and don’t forget to mention your customer-first approach!
Show Off Your Communication Skills: Since you'll be the main contact between Head Office and the store, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and consider mentioning any experiences where you’ve successfully built relationships with teams or stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Space NK
✨Know Your Stock Inside Out
As an Operations Supervisor, you'll need to demonstrate your expertise in stock control. Brush up on the company's stock processes and be ready to discuss how you've managed stock in previous roles. Show them you understand the importance of accuracy and compliance.
✨Highlight Your Organisational Skills
This role requires strong organisational skills and attention to detail. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be specific about how you prioritised and met deadlines, especially in a retail environment.
✨Communicate Like a Pro
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. Think about how you can convey complex stock information simply and effectively, as you'll be the bridge between the store and Head Office.
✨Show Your Flexibility and Team Spirit
The ability to adapt to changing priorities is crucial. Be prepared to share instances where you've successfully navigated unexpected challenges. Also, emphasise your experience working both independently and as part of a team, showcasing your leadership qualities.